Komplete Control Not Found in Protools 12

LukeEmulous
LukeEmulous Member Posts: 1 Newcomer

Just installed Kontakt 6, 7, Reaktor 6, and Komplete Kontrol all at once. All of them show up as an instrument plug-in in Protools except for Komplete Kontrol. File directories are all identical and it functions fine in standalone. Something I'm missing here?

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,321 mod
    Answer ✓

    @LukeEmulous You could try the following:

    • Close Pro Tools
    • Delete this file: C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Komplete Kontrol.aax
    • Open Pro Tools
    • Close Pro Tools
    • Reinstall Komplete Kontrol from Native Access.
    • Open Pro Tools again.

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,321 mod
    Answer ✓

    @LukeEmulous You could try the following:

    • Close Pro Tools
    • Delete this file: C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Komplete Kontrol.aax
    • Open Pro Tools
    • Close Pro Tools
    • Reinstall Komplete Kontrol from Native Access.
    • Open Pro Tools again.
  • charlieskulteur
    charlieskulteur Member Posts: 2 Newcomer

    The same with Massive.aaxplugin / Battery 4.aaxplugin / Komplete Kontrol.aaxplugin...

    MacOS 10.14.6 / protools11.3.1

    the reinstall does not resolve the problem.

    error DAE - 7054

    Kontakt 5.aaxplugin / Reaktor5.aaxplugin are fonctional

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,321 mod
    edited December 2023

    @charlieskulteur Make sure you have the last Komplete Kontrol version supported on 10.14: Compatibility of Native Instruments Products on macOS You'll also find the installer for these versions.

  • timroberts
    timroberts Member Posts: 2 Newcomer

    I followed these instructions and my contact 5 and guitar rig 5 still won't load . I have the newest version of Komplete and everything says installed . I've reinstalled the sounds uninstalled reinstalled Komplete Kontrol I still cannot get these plugs activated in protools

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