Icons disappeared from MASCHINE and KOMPLETE KONTROL.

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TRACK3R (FUTORE)
TRACK3R (FUTORE) Member Posts: 1 Newcomer

hello.

I have updated Ventura OS with reinstalling software for the computer.

Currently, I am using KOMPLETE 13 ULTIMATE COLLECTORS EDITION.

Expansion packs and some effect icons have disappeared.

I've tried all the methods suggested in the manuals and websites that have been uploaded before, but it doesn't work.

Is there a way to get the icon back to normal?

Here's how I've tried:

1)

https://support.native-instruments.com/hc/en-us/articles/360018591137-Thumbnail-Picture-Icons-are-Missing-in-the-Komplete-Kontrol-Maschine-2-Browser

2)

https://youtu.be/hVZVlbnaheQ


I tried both methods above, but it doesn't work.

Please guide the solution for genuine users.

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