Komplete Kontrol Scan hangs up

echopark Member Posts: 1 Newcomer
edited December 2022 in Komplete Kontrol

Hello, after the last update of Komplete Kontrol nothing works for me. When I start Komplete Kontrol, the scan hangs on various plugins like Halion Symphonic Orchestra, SpectraLayers, True Iron, etc.

Is it possible to skip these plugins with a command ?

Since I couldn't do a full scan yet, I can't use the Komplete Kontrol plugin at the moment.


  • JesterMgee
    JesterMgee Member Posts: 2,088 Expert

    Try press ESC

    If you are on Windows you can open task manager then kill the scanapp process if its stuck. On mac I think you can do the same.

  • Harpya
    Harpya Member Posts: 1 Newcomer
    edited December 2022

    I have the same problem, mostly, but not exclusively, with iZotope plugins. Killing the task and restarting will eventually get you trough. But it can take ages, depending on the number of your plugins.

    It seems to be mostly the VST2 variations of plugins, so you should try excluding that folder from the scan. However, I also have it hang with VST3 plugins at times, like Wave's Waveshell for example. I have no idea why.

    Since this has been a frequent problem for years, could we expect a fix for that any time soon, please, NI?


    With the latest KK version, I can also no longer overcome it getting stuck. When I kill the task, it gets stuck with something else, rinse and repeat. It is mostly the same 4-5 plugins that take turns in going through and getting stuck, depending who's turn it is.

    Only workaround: in Windows task manager there are two tasks. One is the scanning task. You can kill that seperately, and then KK will open so you can review paths. Good luck!

    And, PLEASE fix it, NI!

  • scarsnyc
    scarsnyc Member Posts: 1 Newcomer

    Same thing here - since upgrade to Komplete 14 Collector - When using KK as a plugin, the scan stopped all the time and freeze the DAW and tghe scan process at Replika (NI Effect).

    Mac M1 Max Processor

  • Gordon
    Gordon Member Posts: 1 Newcomer

    Please can we get some support for this problem.

  • JesterMgee
    JesterMgee Member Posts: 2,088 Expert

    People need to post their OS and what it gets hung up on for a start.

    I have over 400 plugins and have had the scanner get stuck 1 time in guitar rig 6 but killing the scan process in task manager forces it to the next and it’s fine.

    if it’s an issue on every plug-in it’s likely some other issue, not sure you will get the required help here, would need to open a ticket

  • Lalo
    Lalo Member Posts: 3 Newcomer

    Im completely stuck guys, I cant get Maschine or Komplete Kontrol to finish scanning my plugins. Mainly it seems to get stuck with the Arturia plugins.

  • JesterMgee
    JesterMgee Member Posts: 2,088 Expert

    And since you set your profile private (so we cannot see what your system specs are... if you filled them in to begin with) would you be helpful and post at least if you are using a mac or PC?

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