Serial number is already activted

proofmsk
Member Posts: 2 Newcomer
Hi
I bought a second hand Komplete Kontrol A25. The seller said that he did not activate the serial number, but Native Access shows that it is already activated ... Naturally, the seller and I cannot transfer the license to my account. I have a serial number on the device and the same one on licens card. And I have purchase receipt from seller. Technical support is not responding, I wrote to them 2 times already. What can I do?
0
Best Answer
Answers
-
Hello,
and welcome, I would wait a bit, it's weekend, i know I also want my tools to work immediately. I can mark @Jeremy_NI he can maybe do something tomorrow.
1 -
Thanks! Didn't think about the weekend)
0
This discussion has been closed.
Back To Top
Categories
- All Categories
- 19 Welcome
- 1.6K Hangout
- 65 NI News
- 825 Tech Talks
- 4.2K Native Access
- 17.1K Komplete
- 2.1K Komplete General
- 4.5K Komplete Kontrol
- 5.9K Kontakt
- 1.6K Reaktor
- 390 Battery 4
- 874 Guitar Rig & FX
- 440 Massive X & Synths
- 1.3K Other Software & Hardware
- 6K Maschine
- 7.6K Traktor
- 7.6K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators