Cant download Larger libraries (K14 UCE) Links please.

Jojo123 · 2023-06-30T23:33:36+00:00

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Hello.

Ive just purchased an upgrade from K13 UCE

I have downloaded libraries under around 10GB OK . Electric mint at just under 15GB has failed twice. There's no way Im going to be able to download the larger libraries. Can you please give those of us with slower internet a way to download these. As it is it looks like I'll have to go into the city again to download these.

Im on a Mac and when I got K13UCE the dmgs for Stradivari Cello failed 3 times. In the end you gave me a link to a zip file which worked.

Can you please give me links in zip form for Mac, for these:

Choir Omnia 65.92GBs

East Asia 24.57GBs

Lores 67.36GBs

Piano Colors 26.48GBs

~~Session Guitar Electric Mint 14.67GBs~~ EDIT 3rd attempt successful.

Please add Action Strings2 28.89GBs

Thankyou.

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Jeremy_NI

@Jojo123 For many reasons we can't just provide all these links on a public space. Please contact my colleagues here if needed: http://bit.ly/NIsupport_install

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LostInFoundation

Since it is a question for support team, maybe opening a ticket with them is a good idea

Jojo123

Im not the only one. Maybe a better idea would be to furnish those of us with slower connections, links on the forum like they do anyway, from time to time.

Jeremy_NI

@Jojo123 For many reasons we can't just provide all these links on a public space. Please contact my colleagues here if needed: http://bit.ly/NIsupport_install

Jojo123

@Jeremy_NI thanks for that. Yes I understand and thats fair enough. I've already opened a ticket asking for help for an alternative method some days ago but Ive not heard back. Should I start another ticket?.

Also Ive since seen somewhere here on the forum that people have been given libraries in smaller chunks. I think it was around 2GBs but even 10GBs would be doable for me if it is possible.

Jeremy_NI

In the meantime my colleagues got back to you with what you requested. I hope it will make it easier for you.

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