Cant download Larger libraries (K14 UCE) Links please.

Options
Jojo123
Jojo123 Member Posts: 405 Pro
edited October 2024 in Komplete General

Hello.

Ive just purchased an upgrade from K13 UCE

I have downloaded libraries under around 10GB OK . Electric mint at just under 15GB has failed twice. There's no way Im going to be able to download the larger libraries. Can you please give those of us with slower internet a way to download these. As it is it looks like I'll have to go into the city again to download these.

Im on a Mac and when I got K13UCE the dmgs for Stradivari Cello failed 3 times. In the end you gave me a link to a zip file which worked.

Can you please give me links in zip form for Mac, for these:

Choir Omnia 65.92GBs

East Asia 24.57GBs

Lores 67.36GBs

Piano Colors 26.48GBs

Session Guitar Electric Mint 14.67GBs EDIT 3rd attempt successful.

Please add Action Strings2 28.89GBs

Thankyou.

Best Answer

Answers

  • LostInFoundation
    LostInFoundation Member Posts: 5,634 Legend

    Since it is a question for support team, maybe opening a ticket with them is a good idea

  • Jojo123
    Jojo123 Member Posts: 405 Pro

    Im not the only one. Maybe a better idea would be to furnish those of us with slower connections, links on the forum like they do anyway, from time to time.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    @Jojo123 For many reasons we can't just provide all these links on a public space. Please contact my colleagues here if needed: http://bit.ly/NIsupport_install

  • Jojo123
    Jojo123 Member Posts: 405 Pro

    @Jeremy_NI thanks for that. Yes I understand and thats fair enough. I've already opened a ticket asking for help for an alternative method some days ago but Ive not heard back. Should I start another ticket?.

    Also Ive since seen somewhere here on the forum that people have been given libraries in smaller chunks. I think it was around 2GBs but even 10GBs would be doable for me if it is possible.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    In the meantime my colleagues got back to you with what you requested. I hope it will make it easier for you.

This discussion has been closed.
Back To Top

Categories