Anyone else having trouble with the NI website?

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9DM Beats
9DM Beats Member Posts: 3 Newcomer
edited October 2024 in Social Club

I've been watching all the videos for what's 'New to Me' when I upgrade to Kontakt Komplete 14 Ultimate but the last hour or so it's not showing 'my account', and when I try to load the Komplete info the website just hangs up, anyone else having the same issue?

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  • tomhood
    tomhood Member Posts: 6 Member

    Yes, I cant see my login area on the website. They may be working on it. who knows. lol

  • Pat Erns
    Pat Erns Member Posts: 17 Member
    Answer ✓

    Yep same here

  • 9DM Beats
    9DM Beats Member Posts: 3 Newcomer

    OK, good to know. Thanks!

    Sometimes websites make me question my sanity...like I swear my internet speed test is saying 'stupid fast' 🤣🤣🤣🤣

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,933 admin

    Is it still going on or is it back to normal? All seems to be fine at the moment.

  • 9DM Beats
    9DM Beats Member Posts: 3 Newcomer
    https://community.native-instruments.com/discussion/comment/81439#Comment_81439

    Everything seems to be working now! I was able to get through on my phone a little while after this thread. I like watching all the video and demos...took me a few days to get through it haha

  • Pemusic
    Pemusic Member Posts: 17 Member

    As I type this I can see the header on their website flashing and blinking making it near impossible to grab anything on their menu. This has been happening for days on my iPad. It appears they didn’t design the site to be friendly with portable devices.

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