What I Don't Understand...

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Raj_Sangeet
Raj_Sangeet Member Posts: 7 Member
edited October 2024 in Komplete General

What I don't understand is how hard it is for Native Instrument to include, in description, how to insert or what kind of 'Instrument' or 'Effect' or 'Expansion' this is in Native Access. For example, 'Reflecktor is a Guitar Rig Effect', or such and such is a Massive expansion or Maschine expansion. Be smart NI, take a little time and start including these types of details in your descriptions in Native Access and make our life little easier, instead of making us jump to YouTube to learn how to even insert it.

Comments

  • Paule
    Paule Member Posts: 1,314 Expert

    Yeah, that's a good idea. In my overview are not masses of NI products but KK14 users own much more.

  • Raj_Sangeet
    Raj_Sangeet Member Posts: 7 Member

    Yes, Thank you, Paule! I just upgraded to K14CE for $249, mainly because its cost effective, and have about 148 instruments and effects. Most I don't even use because NI doesn't even bother to describe them properly, I mean what the AF NI! It only takes a sentence to say that it is a Guitar Rig effect, or a Massive expansion or a standalone instrument.

  • Maciej Repetowski
    Maciej Repetowski Member Posts: 732 Guru

    I agree 100%. Lack of description in NA2 what works with what is irritating. This information is provided on specific product pages in “Requirements” but not in NA2. So when installing something, one has to figure out if it’s for Kontakt, Reaktor and so on.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    edited June 2023

    Hey @Raj_Sangeet That makes a lot of sense, I'll forward these comments to the Native Access team. They are looking on ways to improve onboarding with our products in the future.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @Maciej Repetowski That is true for the expansions but you can see if a product requires Kontakt or Reaktor inside Native Access:

    Screenshot 2023-06-27 at 15.01.20.png


  • Raj_Sangeet
    Raj_Sangeet Member Posts: 7 Member

    Thank you so much, Jeremy for replying. One particular product I had problem with is Reflektor. I had uninstall and reinstall and moved around to application folder etc., to no avail. Then somehow I realized it is a Guitar Rig effect. What a waste of time, I even asked NI for help through support but they haven't replied back yet, its been about five days. Well, thank you though and hopefully they will listen to you so I could be more productive. Thanks

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