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    • Kontakt 7 Factory Library problems

    Member Posts: 9 Member
    edited October 2024 in Kontakt

    I recently upgraded to Kontakt 7 and am having issues as shown below. Most of the drop-down selection in factory ensembles shows as 'nil'. The beats ensemble, the congas in Acoustic everything is 'nil'. But the grooves themselves work and play. I can even drag and drop the midi file. But I can't select anything. How to fix this? I have uninstalled and re-installed Kontakt twice. Also, in the beats ensemble, if I click on the pads, nothing happens. No sound. This is the same in VST3 and standalone.

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    Best Answer

    • Customer Care Posts: 13,856 mod
      Answer ✓

      Hey all, FYI, there was an update on the Kontakt Factory Library 2 fixing this issue.

      Screenshot 2023-08-02 at 16.16.02.png


    Answers

    • Member Posts: 7 Newcomer

      Just made a similar post, before I saw yours. Same thing. Hopefully there’s a simple solution. I’d have a better look myself but I’m so tired from night shifts I can barely start my pc successfully rn 😩

    • Member Posts: 1,405 Expert

      Is this only happening in the Factory Library or also happening in other Kontakt instruments?

    • Member Posts: 9 Member

      This happens only with the new Factory Library 2. All other old Kontakt instruments work flawlessly.

    • Member Posts: 1 Newcomer
      edited June 2023

      This happens also for me. However for me this happens also in other instruments such as the play series instruments.

    • Posts: 0 Member

      Hi there!

      It is an issue of the latest updates of Kontakt 7. The NI team is already working on it!

    • Member Posts: 9 Member
      https://community.native-instruments.com/discussion/comment/75167#Comment_75167

      Ok thanks for telling. I opened a support ticket and still no response..

    • Member Posts: 9 Member

      Hi Native Instruments.. any update on this? I have even raised a support ticket but no response it's been a week. 3946380 is the number. I got one automated response to run some diagnostic tool but I don't think it's really required..

    • Customer Care Posts: 13,856 mod
      Answer ✓

      Hey all, FYI, there was an update on the Kontakt Factory Library 2 fixing this issue.

      Screenshot 2023-08-02 at 16.16.02.png


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