Guitar Rig 6.3 Update Virus

rgcmusic Member Posts: 1 Newcomer

March 2023 edited March 2023 in Guitar Rig & FX

Windows is flagging this as a Trojan:Script/Wacatac.H!ml Virus. Does anyone have info on this. I currently have this quaranteened.

Tagged:

Guitar Rig 6

1

Comments

m.bernbrich Member Posts: 10 Member

March 2023 edited March 2023

Hello Team
I am getting the same on Windows 10. The file "C:\Windows\Temp\Guitar_Rig_6_Installer\Guitar Rig 6 6.3.0 Setup PC.exe" was detected as "Trojan:Script/Wacatac.H!ml".
Native-Instruments: please fix this and post it here so we find your solution.
And: Why isn't there an email address or a phone number that I can contact you when I really need support?
I love the community, I love the how-to videos, but when it comes to an error, I end up clicking around for a long time and get to the same pages again and again. Finally I found a wizzard and answered several questions...
I have a case notification from N-I in my inbox, eventually. :-)
Martin :-)

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Monochrome Member Posts: 1,128 Expert

March 2023

Got this as well, but it's likely a 'false positive'.
You could upload it to Virustotal and have it checked by other antivirus scanners, though.
@m.bernbrich NI offers support via ticket: https://support.native-instruments.com/

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Kaiwan_NI Administrator Posts: 2,558 admin

March 2023

Hey, just wanted to let you know that the installation team is aware of this issue. We'll look into this. Thanks for reporting.

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luismi6il Member Posts: 8 Member

March 2023

same here,
on Windows 11 - 22H2
got the same message on Massive X installer and Maschine 2 update
was detected as "Trojan:Script/Wacatac.H!ml
I am quite concerned. I hope that the NI team will let us know soon if they have found a solution, although I suppose it will be a false positive.
Thank you so much

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Raikro Scorp Member Posts: 26 Helper

March 2023

https://community.native-instruments.com/discussion/comment/59875#Comment_59875

Same here..

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soupcan Member Posts: 1 Newcomer

March 2023

How has this not been addressed yet?? This seems like a possible major security issue and we don't have any news in the last week?

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Monochrome Member Posts: 1,128 Expert

March 2023 edited March 2023

https://community.native-instruments.com/discussion/comment/60373#Comment_60373

It has been addressed?
https://community.native-instruments.com/discussion/11699/known-issue-windows-defender-flagging-products-as-trojans

It's even listed under "Featured news", right on the front page of the forum.
EDIT (March 29):
https://community.native-instruments.com/discussion/comment/60470#Comment_60470

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luismi6il Member Posts: 8 Member

April 2023

Hi all,
all the updates works fine today without any "virus problem".
Thanks for the support...!!!

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