Hardware Not Working - Maschine Mk3, Komplete Kontrol S49 MK2 - OSX Ventura 13.2

primalnature · 2023-02-17T16:48:34+00:00

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I can't get the following NI hardware products to work correctly on OSX Ventura 13.2.

Issues:

Maschine MK3 - The device only shows the Splash Screen once switched on and never engages. The Midi inputs available when on are as follows.

Komplete Kontrol S49 MK2 - The device turns on and I can use the library button to go through and select the sounds I want, but once they are chosen the keyboard is not functional and does not play the sounds.

Here is a screen print of the Midi configuration

Things I have done to try and fix and validated.

I have chosen to re-install both Komplete Kontrol and Machine 2 in native access.

I have validated that the required applications have full disk access, see below.

I have validated that the following application is in the startup background services.

If anyone has come across these issues and has a fix, I would love to hear it.

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Accepted answers

primalnature

Cheers, all sorted now, both usb cables were faulty.

All comments

primalnature

Resolved the Maschine issue, was a faulty USB cable.

Komplete Kontrol, still faulty, the Keys are all marked as red.

JesterMgee

For the keyboard, you need to select the MIDI port for the keyboard as an input so it can receive MIDI. Deselect this as it is NOT the MIDI port, it is the DAW integration port:

Select this:

primalnature

Cheers, all sorted now, both usb cables were faulty.

D-One

https://community.native-instruments.com/discussion/comment/53719#Comment_53719

wow... you're very unlucky with cables mate; glad you got ti sorted.

Cheers

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