Play series selection failure to install

n0xo
n0xo Member Posts: 1 Member
edited February 2023 in Native Access

Hi, I was able to install everything except Play series selection. Installing icon went forever. So, I tried to delete and reinstall same results. I can't uninstall now so I can re download. I had manually removed it so it won't let me uninstall. Any ideas how to correct this? thanks, Alan

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Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,356 admin

    I see you contacted our support regarding this. They should get back to you, in the meantime you could try to uninstall with our regtool, as explained for failing updates here: Fixing Software Update Installation Issues (Windows) then try to install again.

    If that doesn't work, best is to wait for my colleagues to get back to you.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,356 admin
    Answer ✓

    No news from you for a while. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_install

This discussion has been closed.
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