can i reinstall?

Tito · December 2022

Hi,

I'm trying to update my products via Native Access, but at the end of download of every update I have this message: download failed.

I don't have connection problems.

Time ago I changed some drives position, I don't know if there's something wrong (perhaps updating the path are incorrects now, but I've got no message about!).

The question is: can I uninstall all my products and then reinstall all of them from the beginning?

Thanks for your kind help, bye

Jeremy_NI · December 2022

@Tito Can you check this article? Native Access Error Message: Download Failed: "Unknown error"

Also check in Native Access, you can check where any product is supposed to be installed.

Paule · December 2022

You can set pathes to install direct in NA 3.0.1 if you change something.

Tito · December 2022

Thanks, but I should find out all paths and change them... is it better to reinstall all apps?

Jeremy_NI · December 2022

@Tito Can you check this article? Native Access Error Message: Download Failed: "Unknown error"

Also check in Native Access, you can check where any product is supposed to be installed.

can i reinstall?

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