How to remove Kontakt 6 completly

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Chizilla

Chizilla Member Posts: 10 Member

December 2022 edited October 2024 in Kontakt

Hi There,

How to remove K6 completely and Keep K7, I did upgrade to 7 from 6.

Thank you

Chizilla

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Best Answer

Jeremy_NI Administrator, Customer Care Posts: 14,936 admin

December 2022 Answer ✓

Hey @Chizilla It depends on your operating system:
How to Uninstall Native Instruments Software from a Mac Computer
How to Uninstall Native Instruments Software and Drivers from a Windows Computer

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Answers

Paule Member Posts: 1,314 Expert

December 2022

Deinstallate K6 from your computer.

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Jeremy_NI Administrator, Customer Care Posts: 14,936 admin

December 2022 Answer ✓

Hey @Chizilla It depends on your operating system:
How to Uninstall Native Instruments Software from a Mac Computer
How to Uninstall Native Instruments Software and Drivers from a Windows Computer

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techworker1 Member Posts: 2 Member

May 2024

May 2024 - Win 11 Home 23H2
I followed the instructions on the web site exactly. Uninstaller shows a success message, but afterward a broken entry appears in Native Access.

Is any help available?

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Jeremy_NI Administrator, Customer Care Posts: 14,936 admin

May 2024

https://community.native-instruments.com/discussion/comment/154134#Comment_154134

Please get in touch with our support here: https://bit.ly/NI_support_NA

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techworker1 Member Posts: 2 Member

May 2024

SOLVED: In Native Access, I executed "Help → How To Uninstall Your Products". (Basically it shows the same info as on the web page.)
I noticed at the very end "If you are using Native Access 3.10.3, please also delete the following file:…"
(I am using 3.11.0.)
I searched and found a file
C:\Users\Public\Documents\Native Instruments\installed_products\Kontakt Application.json
Its contents indicate that it actually belongs to the Kontakt 6 [Player]. After deleting (renaming) this file and refreshing, the error and update indications disappear from Native Access.

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EastDevil Member Posts: 11 Member

June 2024

I have a similar problem where Native Access indicates that the uninstalled Kontakt 6 Player with a red exclamation mark and ask me to repair or re-locate it. It has already been uninstalled like any normal Windows app. I do not have the C:\Users\Public\Documents\Native Instruments/… folder. I only have the NI Resources folder there.

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