Hello, I am Korean and I am not good at English, so I use a translator
I ask for your understanding on this first
There was a problem with my account recently
There is no problem surfing without logging in on NI's homepage
But when I'm logged in, I can't enter the web shop
It's loading, but it's not working on the white screen
Same symptoms in my mobile, laptop, 2 different PCs
So I don't think it's a matter of browsers or cookie or cache etc
I believe something is wrong with my account
If this is not resolved, I will not be able to update NI products or purchase expansion packs in the future
I really need to buy NI products
I submitted the technical support team form, but I didn't get an answer.
I can't talk to the head office on the phone because I can't speak English
I bought a Mascine mk3, Kontrol A49, KOMPLETE 13 Ultimate and am currently feeling uneasy
Does the NI official monitor here?
Help me, please
I hope you will help me
I'll be waiting for your answer Thank you.