I purchased NI Komplete Ultimate, or maybe it's Collector. The tag line on your website at the time was literally "all our stuff." Ergo, I should have Battery 3.
Now, I don't want to use Battery 3. I want to use battery 4. But I have a lot of old files with Battery 3 in them. It would be pleasant not to have to click through the warnings that Battery 3 is not installed, and nicer still to be able to see which kit I was using.
Can this get fixed, please? It's pretty infuriating, not to mention directly contrary to the advertised content at the time, to have payed for "all your content" and to find that something so basic as this is not included.
Makes me not want to give you any more money, you know? Makes me feel ripped off. I assume that's not how you want people to feel when they buy your products.