sustain pedal not working on some piano vsts in logic

stevec1951 · 2025-07-03T18:52:18+00:00

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stevec1951

Using a KKA49 with Logic Pro, the sustain pedal works fine on many pianos (Kontakt stock, the Gentleman, Spitfire and Soundpaint) but not on Alt piano and two that I recently downloaded from piano book. The incoming midi messages show CC64 127 (down) and 0 (up) but never sustains. Any suggestions? Thanks in advance:-)

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Mert_NI

https://community.native-instruments.com/discussion/comment/233759#Comment_233759

Hello stevec1951, I have created a support ticket for you and escalated this ticket to the related team so they can get back to you as soon as possible. As our support does not work on weekends, this may take until monday-tuesday for your information. But it will be solved as soon as possible.

I hope this helps☺️

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stevec1951

I just tried a piano book vst on the Decent Sampler and also had no sustain so….it is not just a Kontakt issue.

stephen24

Have you tried different settings of Instrument Options (or Gear icon)>Controller>cc#64?

stevec1951

Thank you Stephen24. I checked the options - it was set the same as the other Kontakt instruments that are responding properly (the Gentleman, Jazz Piano Freebie, etc.). On further investigation I discovered that the sustain pedal on the Alt piano and the Woodland piano (from PianoBook) work fine in Dorico and Studio One - but not in Logic Pro.

Mert_NI

https://community.native-instruments.com/discussion/comment/233083#Comment_233083

Hello stevec1951, have you checked teh Knowledge Base Article below:

How to Configure Sustain / Expression Pedals on Kontrol Keyboards

I hope this helps☺️

stevec1951

Thanks. I rechecked the pedal configuration - unfortunately it was correct. Still searching and trying-pedal for Alt piano works fine in Studio One but not in Logic. The blessing is that most sample work fine in Logic.

Mert_NI

https://community.native-instruments.com/discussion/comment/233498#Comment_233498

Hello steve1951, thanks for leeting me know about it, I'm escalating the issue with the related team and will get back to you when i have the solution.

I hope this helps☺️

stevec1951

All suggestions appreciated. Two additional observations - (1) I tried the offending samples and the pedal sustained on all of them - I had updated Logic and Sonoma so I thought maybe it was cured.(2)Today, the problem returned but I noticed that when I played the virtual keyboard in Kontakt, the pedal worked fine with it:-)

Mert_NI

https://community.native-instruments.com/discussion/comment/233759#Comment_233759

I hope this helps☺️

MattMus

As far as I know, it could be an issue of the pedal having inverted settings and therefore not reading the input.

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