“Kontakt Factory Library installed but not visible in Kontakt 7 (Komplete 14)”

steeviemilliner · 2025-07-06T18:21:27+00:00

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steeviemilliner

Hello,

I’m experiencing a persistent issue with Kontakt 7 and the Factory Library included in my Komplete 14 Standard bundle.

Everything has been properly installed via Native Access:

Kontakt 7 Full is activated and working
Kontakt Factory Library version 1.3.0 is installed (24.97 GB)
The .nicnt file is present, along with complete Instruments and Samples folders
Native Access shows the library as installed, with no “Repair” or “Relocate” option

Despite this:

The Factory Library does not appear in the Libraries panel of Kontakt 7
No “Kontakt Factory Library.xml” file has been generated in the Service Center folder
The libraries cannot be accessed in Kontakt 7, although everything is set up correctly

I have already tried:

Deleting old XML files in the Service Center folder
Performing a full reinstall of the Factory Library via Native Access
Resetting Kontakt 7’s interface (removing .ini/.json files)
Restarting the NTKDaemon service
Full system reboot

Please assist by either manually activating the Factory Library on my account, or providing specific steps to resolve this issue. I am attaching my Komplete 14 invoice if needed.

Thank you in advance.

Best regards,Marc

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Vocalpoint

https://community.native-instruments.com/discussion/46445/kontakt-factory-library-installed-but-not-visible-in-kontakt-7-komplete-14

You should really be on Factory Library 2 (v1.4.1) instead of v1 (v1.3.0) if using Kontakt 7.6 (or higher).

This library was reissued in 2023 and updated specifically for Kontakt 7.6 (or higher) In Sept 2023 - and is intended to replace v1. Much better library and sound as well.

Working perfectly here with Kontakt 7.10.8 AND Kontakt 8.5.0

steeviemilliner

I got the same problem but I have the 7.10.7 and is'nt working someone can halp me please thank you Marc Kuunders

Vocalpoint

https://community.native-instruments.com/discussion/comment/233699#Comment_233699

I think I gave you the answer above.

stephen24

You can navigate to it in the Kontakt Browser under "Files" (assuming you know where it is) or drag-and-drop from your explorer programme (in Windows, anyway). It has the advantage over FL2 that you get a free spanner. (You can edit the instruments.)

PoorFellow

https://community.native-instruments.com/discussion/comment/233699#Comment_233699

Be sure to be using latest version of Native Access for your OS

Else then try the reinitialize the KONTAKT Database .

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