“Kontakt Factory Library installed but not visible in Kontakt 7 (Komplete 14)”

Hello,
I’m experiencing a persistent issue with Kontakt 7 and the Factory Library included in my Komplete 14 Standard bundle.
Everything has been properly installed via Native Access:
- Kontakt 7 Full is activated and working
- Kontakt Factory Library version 1.3.0 is installed (24.97 GB)
- The .nicnt file is present, along with complete Instruments and Samples folders
- Native Access shows the library as installed, with no “Repair” or “Relocate” option
Despite this:
- The Factory Library does not appear in the Libraries panel of Kontakt 7
- No “Kontakt Factory Library.xml” file has been generated in the Service Center folder
- The libraries cannot be accessed in Kontakt 7, although everything is set up correctly
I have already tried:
- Deleting old XML files in the Service Center folder
- Performing a full reinstall of the Factory Library via Native Access
- Resetting Kontakt 7’s interface (removing .ini/.json files)
- Restarting the NTKDaemon service
- Full system reboot
Please assist by either manually activating the Factory Library on my account, or providing specific steps to resolve this issue. I am attaching my Komplete 14 invoice if needed.
Thank you in advance.
Best regards,Marc
Answers
-
You should really be on Factory Library 2 (v1.4.1) instead of v1 (v1.3.0) if using Kontakt 7.6 (or higher).
This library was reissued in 2023 and updated specifically for Kontakt 7.6 (or higher) In Sept 2023 - and is intended to replace v1. Much better library and sound as well.
Working perfectly here with Kontakt 7.10.8 AND Kontakt 8.5.0
VP
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