Kontakt is only opening in Player mode ( I think)?

summary:
- Product: Kontakt 7.10.7
OS Sonoma 14.7.1 Mac Stdio M1 Ultra
- Issue: Licensing / Demo Mode
- Details: Include that:
- I own Komplete 14 Collector’s Edition Update
- I've entered the serial in Native Access
- Kontakt 7 still loads only in demo mode
- You're seeing demo behavior on licensed libraries like Acoustic Sunburst Deluxe
- I've already confirmed proper installation and paths
- hard drive is working
- already deleted HD>Shared>Native Instruments folder
- Native Access is updated
- Only a few libraries open properly. the rest of my 302 libraries from NI open in red "DEMO" mode- which implies this is "Player" not full version. Is the full version getting hijacked by the player
Answers
-
What is your N.A. version ?
Have you by any chance been using CleanMyMac ? (do not use Clean My Mac. )
Also then please double check that ALL NI apps including NTKDaemon have full disk access. : How to Enable Full Disk Access on macOS
and disks must be of correct format : Notes on Network Drives and Disk Formats
0 -
Hijacking this thread: I was using CleanMyMac and for the 2nd time this year I've lost my licensing as far as Kontakt is concerned. I did quit and uninstall this app. I don't understand why MacPaw doesn't fix this for Kontakt users. It is a major PITA and every time I've had to reinstall libraries.
0 -
@ScottieWilkinson I see that you contacted support and they mentioned CleanMyMac, have you tried uninstalling Clean My Mac and relocate your libraries in Native Access?
0 -
Well, we contacted them a few weeks ago and gave them a few folders and files to exclude or whitelist from their program, they have been very positive and hopefully it will be implemented soon.
0
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