no Kontakt in Komplete Kontrol

Gator Nate
Gator Nate Member Posts: 7 Newcomer
edited May 29 in Komplete Kontrol

I just upgraded from komplete kontrol 14 to 15, and nothing seems to work. I can get Kontakt in the standalone KK, but not inside my DAW. also, I went into a session and the tracks where I used Komplete Kontrol, now nothing comes up. Please help, I really hope I didn’t lose all my instrument tracks.

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EDIT , inserted by Moderator from other thread :

I just updated from KK 14, to 15, and when I went back and opened up a protools session on mac, put KK on a track and loaded up Kontackt within, KK, “edit view” is now greyed out…also on my previous sessions, the tracks that I used KK for do not come up. I cannot find anywhere online a tutorial so hopefully I can find the solution here on this thread. Thank you in advance!

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Best Answer

  • Uwe303
    Uwe303 Moderator Posts: 4,827 mod
    Answer ✓

    Hello,

    so you updated from komplete 14 to 15, not komplete kontrol, you should have had the latest kk version with komplete 14. I guess the problem could be that your older projects used kontakt 7 inside of komplete kontrol and now it tries to use kontakt 8. Please open komplete kontrol, go to "edit - prefs - plugins" and deselect "always use latest version …….." then try again.

Answers

  • Uwe303
    Uwe303 Moderator Posts: 4,827 mod
    Answer ✓

    Hello,

    so you updated from komplete 14 to 15, not komplete kontrol, you should have had the latest kk version with komplete 14. I guess the problem could be that your older projects used kontakt 7 inside of komplete kontrol and now it tries to use kontakt 8. Please open komplete kontrol, go to "edit - prefs - plugins" and deselect "always use latest version …….." then try again.

  • PoorFellow
    PoorFellow Moderator Posts: 7,342 mod
    https://community.native-instruments.com/discussion/45574/no-kontakt-in-komplete-kontrol

    I think that people are going to want a lot more and more exact information.

    Such as what is your computer type , what is your exact OS version ? , What is your DAW and version ? . And also for reference what exactly is your keyboard model ? A-Series ? S-Series ? MK 1 ? 2 ? 3 ?

    Else then more things springs to mind , did you use Komplete Kontrol app 2.x.x ? and then update to KK app 3.x.x ? , Did you uninstall old Kontakt 7 ? and then install Kontakt 8 ? if so that could give you problems with DAW projects , especially if your DAW does not support auto-migration between Kontakt versions.

    Also , if you have a Mac computer then after any updating/upgrading it's a good idea to double check the : ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS

  • mykejb
    mykejb Moderator Posts: 2,608 mod

    @Gator Nate Did you upgrade Komplete Kontrol from 2.x to 3.x? If you did you may have hit the problem where you had VST2 versions of the plugins in your projects, but that would have been removed when you updated.

  • Gator Nate
    Gator Nate Member Posts: 7 Newcomer
    edited May 29

    sorry guys I didn’t realize my other post went through, I will reference your answers when I get back to the studio and update my status. Thank you guys!

  • Gator Nate
    Gator Nate Member Posts: 7 Newcomer

    thanks everyone, all great answers, and I will hopefully be able to remedy the situation when I get back in the studio,

    *and just for reference… I’m using Mac w/ M1 Max, Sequoia 15.5, ProTools (latest edition) i’m not sure about what keyboard I have, how would I find that out?

  • PoorFellow
    PoorFellow Moderator Posts: 7,342 mod
    https://community.native-instruments.com/discussion/comment/228736#Comment_228736
    https://community.native-instruments.com/discussion/comment/228737#Comment_228737

    sorry guys I didn’t realize my other post went through

    I merged your threads and modified original post to reflect the difference…

    i’m not sure about what keyboard I have, how would I find that out?

    If you look at this page : Komplete Kontrol Keyboard Troubleshooting Guide then you can see the physical difference between the Mk1 and the Mk2 (But I will also put a picture below here) . Anyway , don't worry maybe no need for that info , my only reason for asking were to make sure that you had not updated Komplete Kontrol beyond what could be used by your keyboard..

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    Mk1 & Mk2 :

    image.png

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    Mk3 :

    image.png

    .

  • Gator Nate
    Gator Nate Member Posts: 7 Newcomer

    Thanks @PoorFellow so I have an S series MK2

  • PoorFellow
    PoorFellow Moderator Posts: 7,342 mod
    https://community.native-instruments.com/discussion/comment/228753#Comment_228753

    The S-Series Mk2 should work with both Komplete Kontrol 2.9.6 as well as the latest Komplete Kontrol app version 3.5.0 .

  • Gator Nate
    Gator Nate Member Posts: 7 Newcomer

    Ok, so my problem is: inside KK, When I click on instruments> it only goves me >”internal” then from there, my only options are ”audio” and “sampler” it doesn’t show any of my instruments that it used to show. It also doesn’t give me the option to use kontakt (in KK)

    *any help would be greatly appreciated, as I’m kind of freaking out, hoping I didn’t lose all my in progress works. Thank you thank you!

  • PoorFellow
    PoorFellow Moderator Posts: 7,342 mod
    edited May 30
    https://community.native-instruments.com/discussion/comment/228829#Comment_228829

    When I click on instruments> it only goves me >”internal”

    Screenshot please

    then from there, my only options are ”audio” and “sampler”

    Screenshot please

    You should be able to insert screenshots directly when posting here even without saving as a picture first. Just remember to add some text first to fill the minimum nine characters.

  • Gator Nate
    Gator Nate Member Posts: 7 Newcomer

    Also: is there any reason why “edit view” on KK would be greyed out? tia

  • Gator Nate
    Gator Nate Member Posts: 7 Newcomer

    on some of the tracks, the sound won’t play, I can see the instrument, but it says demo in red for some reason.

    IMG_6754.jpeg
  • Uwe303
    Uwe303 Moderator Posts: 4,827 mod
    edited May 30
    https://community.native-instruments.com/discussion/comment/228862#Comment_228862

    Then there is an issue with the license, please check in native access and check that article:

    https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-products-are-showing-as-demo-in-Native-Access

    With the greyed out "edit view" I will have a look and report back of I find something. Normally it's greyed out if it's already activated.

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