Kontakt Crash

Mikebdjz · 10:51AM

Good afternoon, I've been trying to contact you for a while, but I haven't been able to. I purchased the Komplete 14 instrument package and use Universal Audio's LUNA as a recording program.

When I open Kontakt 7, it restarts and won't let me run it; the entire program, including LUNA, closes. I'm having the same problem with some other applications; Guitar RIG 6 also won't let me open it. I haven't had this problem before. I'd like to know if anyone has reported this problem and how to fix it.

I look forward to your response. Thank you.

Sunborn · 12:13PM

https://community.native-instruments.com/discussion/45286/kontakt-crash

Hello

Please check if your LUNA is outdated and, if so, update it.

Just a year ago, Luna ddid not support third party VST plugins of any kind.

I just checked and it seems that they do support VST3 now.

So, i can only assume that you are using an older version of LUNA.

Mikebdjz · 1:09PM

Thank you for responding to my message quickly.
I have all my programs updated, both LUNA and NI.
What I find strange is that I haven't had this problem before.

The operating system I use is Windows 11 Pro 24H2. I don't know if any issues have been reported with operating system updates.
Thank you very much for the help.

Sunborn · 2:36PM

https://community.native-instruments.com/discussion/comment/227030#Comment_227030

As far as i know, no such issues reported for Windows update.

About your issue: Please check if you are using VST2 versions instead of VST3. If so, then it is time for a change, since VST2 is became unsupported, rapidly and widely.

However, i am totally unfamiliar with LUNA to assist you better. If you still can't find solution, i suggest you to contact directly to NI Support, here:

https://support.native-instruments.com/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.native-instruments.com%2Fhc%2Fen-us

Kontakt Crash

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