KONTAKT 8 doesn't appear in N.A. and protools

i bought the komplete ultimate 15 but i can't find kontakt 8 anywhere , not in native access

Unless using a legacy OS then be sure that you are using latest version of Native Access for your OS .

First make sure that you are logged into the same correct account with correct credentials also in Native Access : MY PRODUCTS, SERIALS, AND DOWNLOADS page .

Then if logged into the correct account then make sure that your OS meets minimum system requirement : macOS 13, 14, and 15 (latest update) .

Else try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

Else then what is your exact OS version ? , your version of Native Access ? and your Pro Tools version ?

In general then the product needs to be installed in Native Access before showing in Pro Tools or anywhere else