Hey, I'm posting here, since I cannot seem to find a way to contact support.
I've purchased a second hand Maschine MK3. I got a new serial number for "Maschine 2 Essentials Application for S-SERIES Keyboards". I downloaded it via Native Access, but after starting it, it didn't contain any instruments, sounds, etc. So I downloaded the Maschine 2 Factory Library from here, since it was not available in Native Access.
After installation the sounds etc. are shown in Maschine 2 but I cannot load any of them because I always get the error message below.
Do I need another serial number for the Maschine 2 Factory Library?
Any help much appreciated. It's super frustrating. I thinking about selling the whole thing before even using it.