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crashed validation/failed validation on NI plugins after update

Gijs van Amelsvoort
Gijs van Amelsvoort Member Posts: 13 Member

 I’ve recently updated my system from 10.15.7 Catalina  to Seqouia 15.3.2. I’m on an Intel machine. However I can't seem to get my NI products working in Logic:

 - When opening Logic, of course the audio-units had to be scanned again, however the Auvaltool quit unexpectedly during scan (a couple of times)

 - In the Plug-in Manager, NI plugins are also shown as ‘crashed validation’ including Kontakt  7 & 8. Kontakt (6) is shown as ‘couldn’t be opened’ I use Kontakt on a daily basis for work so that's a bit of a problem.

  • it's worth noticing all other plugins from other developers seem to work fine (Omnisphere Serum Sine Soundpaint etc etc)

WHAT I TRIED SO FAR:

  - I’ve tried installing the latest version of Logic, 11.1.2

 - I’ve tried updating & re-installing the plugins with the latest version of Native Access (the effects, Kontakt, etc), without success

- opening Kontakt standalone did work

 - The ‘reset & rescan selection’ didn’t work on any of the NI plugins. When I tried I got the popup ‘auvatool quit unexpectedly’ popups again. 

The validation report on for example just Kontakt 8 shows as follows (I could provide the reports on all plugins if that helps):

validating Audio Unit Kontakt 8 by Native Instruments:

    AU Validation Tool

    Version: 1.10.0 

    Copyright 2003-2019, Apple Inc. All Rights Reserved.

    Specify -h (-help) for command options

--------------------------------------------------

VALIDATING AUDIO UNIT: 'aumu' - 'NiK8' - '-NI-'

--------------------------------------------------

Manufacturer String: Native Instruments

AudioUnit Name: Kontakt 8

Component Version: 8.0.1 (0x80001)

* * PASS

--------------------------------------------------

TESTING OPEN TIMES:

COLD:

[2025-04-01 12:27:37.088] [info] initializing... 2025-04-01 12:27:37

[2025-04-01 12:27:38.388] [info] initialisation complete: 2025-04-01 12:27:38

FATAL ERROR: OpenAComponent: result: -1,0xFFFFFFFF

validation result: crashed validation

 - Maybe most importantly, I’ve tried following the instructions using this article:

https://support.native-instruments.com/hc/en-us/articles/360014454117-My-Native-Instruments-Plug-in-Fails-Validation-in-Logic-Pro

So that means I’ve granted Full Disk Access to Logic, Native Access, Kontakt, etc, as well as deleting the files from the locations described in step 4.

I gave this 2 tries, but this doesn’t work either; after the instruction of the re-start I opened logic once again, during scanning of the plugins, I got a the same couple (4) popups that the auvaltool quit unexpectedly. The same result as before as well in the plug-in manager.I’ve made sure to save the rapports on this with the details on what happened, which I can put in a mail if that helps.

Ofcourse, as I deleted the files from step 4, opening Kontakt in standalone right now doesn’t work either but it would after a re-install (which is what I did the 1st time I tried following the step 4). 

Any help would be very much appreciated as I need at least Kontakt to work properly for my daily job as a composer.

Many thanks,

Gijs

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 6,312 mod
    edited April 1

    Have you tried the : How to Reset Logic Pro (Trash Preferences) (I am not sure if that was what was covered in "described in step 4." , if so then please excuse me)

  • PoorFellow
    PoorFellow Moderator Posts: 6,312 mod

    @Jeremy_NI , could you please take a look at this ?

  • Gijs van Amelsvoort
    Gijs van Amelsvoort Member Posts: 13 Member

    Hi PoorFellow, it wasn't covered in the article and step 4 but I've tried but no luck unfortunately!

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,144 admin

    @Gijs van Amelsvoort Please try the following: My Native Instruments Plug-in Fails Validation in Logic Pro

    Make sure to give full disk access to your NI applications and Logic: How to Enable Full Disk Access on macOS

  • Gijs van Amelsvoort
    Gijs van Amelsvoort Member Posts: 13 Member

    Unfortunately this didn't help. I've also tried downgrading to Ventura and following all the steps in My Native Instruments Plug-in Fails Validation in Logic Pro again.

    So far to no luck… what can I try next??

  • Gijs van Amelsvoort
    Gijs van Amelsvoort Member Posts: 13 Member

    P.S. so this means Kontakt 8 got the 'couldn't be opened' at the Plug-in Manager, and the Kontakt 7 Player got the 'crashed validation' and a 'auvaltool quit unexpectedly' popup.

    So same result as before when doing the reset-scan:


    "validating Audio Unit Kontakt 8 by Native Instruments:

    AU Validation Tool
    Version: 1.10.0 
    Copyright 2003-2019, Apple Inc. All Rights Reserved.
    Specify -h (-help) for command options
    

    VALIDATING AUDIO UNIT: 'aumu' - 'NiK8' - '-NI-'

    Manufacturer String: Native Instruments
    AudioUnit Name: Kontakt 8
    Component Version: 8.3.0 (0x80300)

    • PASS

    TESTING OPEN TIMES:
    COLD:
    [2025-04-03 14:08:10.197] [info] initializing... 2025-04-03 14:08:10
    [2025-04-03 14:08:11.691] [info] initialisation complete: 2025-04-03 14:08:11
    2025-04-03 14:08:11.696 auvaltool[2816:28242] -[__NSCFData _fastCStringContents:]: unrecognized selector sent to instance 0x60000081e1c0
    FATAL ERROR: OpenAComponent: result: -1,0xFFFFFFFF

    validation result: couldn’t be opened"

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,144 admin
    edited April 3

    So, the standalone applications crash, all your plugins AU validation fails. Is there anything special in your installation paths? What paths have you chosen in Native Access?

    Have you used Time Machine or other similar software?

    Regarding your Kontakt crashing, have you tried the following? Kontakt Crashes

    Can you open Kontakt in standalone after these steps?

  • Gijs van Amelsvoort
    Gijs van Amelsvoort Member Posts: 13 Member

    Hi Jeremy, thanks for getting back to me, I appreciate it.

    So yes I used Time machine and used Migration Assistant and basically copied everything except the Apps folder over to the freshly installed OS.

    And you are right, the standalone doesn't seem to open as well.

    So regarding the file paths; I haven't touched the Preferences of Native Access:

    Download Location is /users/gijs/Downloads

    Application Location is /Applications/Native Instruments

    content Location is /Users/Shared

    So that means the filepath for - for example - Kontakt 8 is /Applications/Native Instruments/Kontakt 8

    I've followed all the steps from the 'Kontakt Crashes' page, meaning going from solution 1 to 3 without any success (solution 4 required Kontakt actually to be opened). If I tried to open Kontakt 8 as well as Kontakt 7 Player the icon in the dock was jumping a few times and then,.. nothing.

    Many thanks,

    Gijs

  • Gijs van Amelsvoort
    Gijs van Amelsvoort Member Posts: 13 Member

    p.s. would it help to install Ventura again freshly on a defragment/correctly emptied & structured OS drive and exclude more files/settings in the Migration Assistant?

    Is there anything that could make a difference?

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,144 admin

    Ok I see, then that's most probably the issue here, using migration makes a mess with all the NI files and their permissions. You can read all about it here: My Native Instruments Product does not work after using Migration Assistant / Time Machine / Carbon Copy Cloner (Mac OS)

    So, once you updated your operating system, you would need to reinstall all NI applications from scratch, that means the Application and Effects secrions in Native Access:

    You might have to relocate the content (Kontakt libraries, etc…), not sure, but it's a few clicks anyway, you can now relocate all products in one go:

  • Gijs van Amelsvoort
    Gijs van Amelsvoort Member Posts: 13 Member

    Hi Jeremy,

    Thanks for getting back to me, unfortunately still no luck…

    I've done a fresh install WITHOUT using TM/CCC at all now, skipping Migration Assistant altogether./

    I've installed Ventura just like before, installed a fresh version of Logic again (11.0.1), downloaded the latest version of Native Access (3.17.0), downloaded Kontakt 8 (8.3.0).
    I've set up Full Disk Access for Kontakt 8, Logic Pro, and Native Access.

    I've tried opening Kontakt 8 standalone, which didn't work - I've tried opening Logic, again same issue as before; Kontakt 8 is listed as 'couldn't be opened'. The same 'auvaltool quit unexpectedly' popup. The result when scanning in the Plug-In Manager:

    Under File Management I haven't changed anything regarding the locations.

    As you might understand I'm slowly losing hope..!

    Is there anything I can still try..??

    Many thanks,

    Gijs

  • Gijs van Amelsvoort
    Gijs van Amelsvoort Member Posts: 13 Member

    Another update: I've tried exactly the same as above with downgrading AGAIN this time to Montery. Again; no result! Same issue - I'm really getting desperate at this point as I do need to start working on some music pretty soon, it's my job…

    Many thanks,

    Gijs

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,144 admin

    I got in touch by email. My colleagues will need to have a deeper look in your system.

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