Thumbnails Missing from New Kontrol S88 Mk3

kjrhodes73
kjrhodes73 Member Posts: 4 Newcomer
in Komplete General

Thumbnails are present in Komplete Kontrol and Kontakt 5,7, and 8 and when I select the "Browser" button on the Kontrol S88 Mk3 , but they do not show up on my Kontrol S88 Mk3 when I select the "Plug In" button while working in the mixer view of Logic Pro X.


Again…I can see the thumbnails when I use the "Browser" button (as in first photo below) , but after selecting the instrument the thumbnail will not mount the image ( as in the 2nd image).

I have uninstalled/reinstalled Komplete Kontrol, Kontakt and Native Access; re-scanned all of the instruments in Plug-in Manager, re-initialized the keyboard back to factory settings, and re-installed all of the same.

Does anyone know how to get the thumbnails to mount once you select the "Plug-In" button to mount the image on the screen?

Thumbnail Using Browser.png Thumbnail without Loading Image.png

Comments

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,857 mod

    No idea what those top 2 libraries are - are they actually NKS ready or third party imported (in which case you need to make your own)

    Grandeur isn't NKS2 ready yet afaik (but again it's easy to make a banner for it)

  • kjrhodes73
    kjrhodes73 Member Posts: 4 Newcomer

    @Kymeia
    Thank you for responding…the first two are The Free Orchestra by Project Sam

    But,….I tried the following that are supposed to be NKS 2 ready and still no luck, for some reason they will not mount

    Massive

    Actions String 2

    Alicia Keys

    40s Very Own Keys

    • Analog Dreams
    • Empire Breaks
    • Ethereal Earth
    • Glaze
    • Hybrid Keys
    • Deft Lines
  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,857 mod

    Ok the free orchestra does appear to be NKS compatible but it doesn’t look from the thumbnail like it is correctly installed or maybe it has been moved?

    What do you mean by ‘mount’ are you still referring to thumbnails not showing or do you mean the presets don’t load?

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,834 mod

    The Grandeur (and many others) should definitely be showing a banner.

    Have you installed NI Hardware Connection Service?

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,857 mod

    Just gave the Free orchestras a try - this is how they should look so I think they are not installed correctly (even the names are wrong)

    IMG_6695.jpg IMG_6697.jpg
  • kjrhodes73
    kjrhodes73 Member Posts: 4 Newcomer

    @Kymeia @Matthew_NI

    Hello and thank you both for responding. I have installed NI Hardware Connection Service.

    Yes, I was referring to the image IS NOT mounting, but the presets are working just fine.

    What should I do next? I am not getting the image you have in you last picture and that is what I am expecting should be happening for my keyboard. I even re-installed The Grandeur piano and it's not showing as expected.

  • kjrhodes73
    kjrhodes73 Member Posts: 4 Newcomer

    @Kymeia @Matthew_NI

    Thank you guys for your help. I was able to get it fixed. Sweetwater tech support helped me. Found out you cannot have Komplete Kontrol application open at the same time…it causes confusion and the Logic does'nt know who to take instructions from…

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