komplete s49 mk2 and logic, transport not working

GIUFJ · February 25

Cheers good ppl.

Just got an m4 mac with OS15.3.1

Running logic 11.1.2

Using KK 3.3.2

Keys work alright. But the transport plays notes, doesn’t start recording or playing.

The big knob doesn’t scroll the bars, as it did on my ol’ imac.

I tried the reseting of logic as linked in another thread - the apogee site.

But the mac os doesn’t look like that in version 15.3.1, so that’s old news:-), and there were no files in the cache with the names of com.apple.logic etc.

I’ve ensured to allow disc access. still didn’t help.

How to proceed?

Cheers

/Mort

Jeremy_NI · March 10

@GIUFJ I've contacted you by email regarding this, my colleagues will need to have a deeper look in your system.

LostInFoundation · February 26

Which port is selected for the S49? To allow controlling DAW, DAW port should be selected (if this is still how it works)

GIUFJ · February 26

Where do I look up the port selected in logic?

GIUFJ · February 26

Oh… and tyvm for trying to help. Much appreciated:-)

GIUFJ · February 26

ohhh… and pressing the mixer button also doesn’t allow me to do any mixing… I sure miss the features

LostInFoundation · February 26

In Logic preferences you have Midi setup. Look under Inputs what is selected

GIUFJ · March 1

I have the ports all enabled

Skærmbillede 2025-03-01 kl. 09.09.36.png

Jeremy_NI · March 4

@GIUFJ We've seen a few similar cases.

Please try the following:

Make sure that Logic and Komplete Kontrol have full disk access: How to Enable Full Disk Access on macOS

Add these steps:

https://community.native-instruments.com/discussion/39436/tip-sequoia-adds-an-extra-step-when-installing-ni-hardware-keyboards-or-maschine-and-native-access

Try these steps: https://knowledge.apogeedigital.com/how-to-reset-logic-pro-trash-preferences

And finally, if nothing helped here, some users fixed it by reinstalling Logic.

GIUFJ · March 6

And this… Is this what you mean?

Skærmbillede 2025-03-01 kl. 09.22.29.png

GIUFJ · March 6

Ok, I tried all this.. Now for a reinstall. And if that doesn’t work…. I dunno.

Jeremy_NI · March 6

https://community.native-instruments.com/discussion/comment/214905#Comment_214905

I'm sorry, I don't understand what you mean here.

If you complete these steps: https://knowledge.apogeedigital.com/how-to-reset-logic-pro-trash-preferences

Then next time you open Komplete Kontrol you should get a prompt asking if you want to connect the keyboard. Choose Yes and everything should be setup automatically.

GIUFJ · March 6

Haha, yeah. Old post. Ignore that.

I reset as described. I did not get a prompt. The keyboard just appeared in the control surface list under settings.

Then I tried reinstalling. Still no prompt. Again. the keyboard just appeared.

Jeremy_NI · March 6

https://community.native-instruments.com/discussion/comment/214914#Comment_214914

And still transport/host integration is not working?

GIUFJ · March 6

Sorry, not under settings, under control surfaces - setup

GIUFJ · March 6

I tried deleting the two files again. reboot the mac, and load up logic.

Now the s49 is not on the control surface list. I can play the keys and enter plugin and browse and all that…. still no transport functions and still no mixer function.

Jeremy_NI · March 6

@GIUFJ Can you try with the latest version of Komplete Kontrol, 3.4.0?

komplete s49 mk2 and logic, transport not working

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