Kontakt 8 not updating

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Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,626 mod
    https://community.native-instruments.com/discussion/comment/211564#Comment_211564

    You can still use Kontakt 8.1. Newer libraries require the latest Kontakt version. Apple releases an operating system every year, it is not possible given the size of our portfolios to support more than the last 3 Mac OS.

    If Apple doesn't allow you to update your operating system on your computer, you can ask for a refund for your library if it's not compatible with yopur operating system.

  • Stretchyman
    Stretchyman Member Posts: 20 Member

    I can still use contact 5, 6 and 7 too but I'd like 8.2 as it has new features.

    I may have mentioned that I don't use a mac and the issues are not in any way related to thr OS or PC spec.

    As I have explained I had to do a manual install of Kontakt 8 but it now fails to upgrade in Access.

    Still no help from NI but when resolved will post up.

    Regards to all.

    Stretchy.

  • KennyOgunleye
    KennyOgunleye Member Posts: 7 Newcomer

    @Jeremy_NI  apologies for commenting on multiple threads. I’ll stick to the original thread. Thanks

  • Stretchyman
    Stretchyman Member Posts: 20 Member

    Just been sent a link to download 8.2, whilst this is satisfactory the issue has not been fixed and will have to go thru the the same process next time its updated.

    So this case is not closed!

    Str.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,626 mod
    https://community.native-instruments.com/discussion/comment/211783#Comment_211783

    Then please continue the conversation with my colleagues.

  • Stretchyman
    Stretchyman Member Posts: 20 Member

    I have! I'd like a 'solution' other than having to beg.....and wait each time a new version comes out.

    Thank you

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