I just want to login to Native Access to update

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Motanical
Motanical Member Posts: 6 Member
in Native Access

I don't know why I can't use the same password as the website.

Anyway I can't access Native Access.

Plus there is nowhere to click reset password.

I'm fed up going round in circles.

As you can see there is nowhere to reset password.

Thanks in advance.

Screenshot 2025-02-07 at 09.10.22.jpeg

Best Answer

  • PK The DJ
    PK The DJ Member Posts: 2,767 Expert
    edited February 7 Answer ✓

    I believe it wants your system/OS/computer login details, not your NI account.

    It's trying to install stuff and needs permission from your OS.

Answers

  • PK The DJ
    PK The DJ Member Posts: 2,767 Expert
    edited February 7 Answer ✓

    I believe it wants your system/OS/computer login details, not your NI account.

    It's trying to install stuff and needs permission from your OS.

  • Motanical
    Motanical Member Posts: 6 Member

    Perfect thank you!

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