Traktor 3 license

rrrrrrr
rrrrrrr Member Posts: 2 Newcomer
in Traktor Software & Hardware 
Good afternoon. I have Traktor kontrol s3. The controller serial number is registered in native access. Traktor Pro 3 software was also activated, then I upgraded and purchased Traktor pro 4. Now I am selling my controller and want to understand if I can export the serial number to a new buyer without losing my software license for Traktor pro 4?

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  • Kubrak
    Kubrak Member Posts: 3,126 Expert

    Most probably your current licence of TP3 stays at your account and new owner of S3 will get his own licence of TP3.

    But better to check beforehand with NI Support.

  • mykejb
    mykejb Moderator Posts: 2,235 mod
    Answer ✓

    Short answer yes, longer answer here - https://support.native-instruments.com/hc/en-us/articles/210288845-Buying-or-Selling-a-Native-Instruments-Product-Second-Hand

    When you sell the S3 the purchaser gets the same software that you did on purchase of the S3, and you retain that same licence so your upgrade path remains intact and you keep the TP4 software.

  • rrrrrrr
    rrrrrrr Member Posts: 2 Newcomer

    thanks for all👍️

  • Kubrak
    Kubrak Member Posts: 3,126 Expert

    "Please note that there are a few exceptions with older products. For these products, the software license shows a tag that the license has to be transferred to the new user by our Account Support team."

    That is, why I have written better to ask. S3 probably does not belong to "older products", but still….

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