I recently bought a brand new Maschine MK3, and I'm a bit confused. The software that came with it is version 2.18.4, but I was expecting version 3.0 to be installed.
I also tried contacting NI Support through their AI chat, and it said, "Let me connect you to a specialist," but I never heard back.
I tried to email "support@native-instruments.com" but I got the reply "… emails sent to this email address are not monitored. To contact Native Instruments please use the contact forms from our support"
Can anyone guide me on how to update my Maschine MK3 to the latest version? or how to Communicate with NI support?