Maschine Mikro Mk3 HELP!!!

Wheat
Wheat Member Posts: 2 Newcomer
in Maschine

I just got a brand new maschine mikro mk3 today and ive don't everything I'm suppose to do in order to download the softer needed to use it but THE SOFTWARE ISNT SHOWING IN MY LIBRARY!!! ive done everything possible so far including a system update, restarting NI access, un-installing/re-installing etc. It's pretty frustrating that I can't use the software I want that's meant for this product. Does anyone have a fix for this????

Answers

  • Wheat
    Wheat Member Posts: 2 Newcomer

    or do I have to purchase the software after BUYING THE HARDWARE that I thought was going to come with the software

  • pete43
    pete43 Member Posts: 2 Newcomer

    The software should be included but there's an issue with is showing up that Native Instruments doesn't seem to be in a hurry to fix. You'll need to submit a support ticket and hope for the best.

    Unfortunately there doesn't seem to be any way to contact a real person to talk to - there's no phone number and no humans ever seem to be on the chat. I've been waiting 3 days to hear something and am still waiting. If you look you'll see there are other threads reporting the same problem.

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