What are these programs and why won't they install?
They show up with no names and when I go to install them I get an
Error
Everything else installs and works.
Best Answer
-
Hello LeoMajor, as Vocalpoint mentioned this is an issue with the Native Access. However, if this is needed, you can try to download them using the direct download link below:
K5.8.1:
Win: https://drive.google.com/file/d/1ImPfkgf18f-6GSRBosjpSug_Q6vvfttX/view?usp=drive_link
K5.8.1.1:
Mac: https://drive.google.com/file/d/1XVqyXYQDio2Yyej_PgWZcOadBbmil0ut/view?usp=drive_link
R5.9.4:
Win: https://drive.google.com/file/d/1d_p57TtzRrU3ED_ZwGIhKPiIUwhxgsnX/view?usp=drive_link
Mac: not supported on 10.15 and higher and not visible in NA on 10.15 and higher
For the Review Your Preferences issue:
In order to get NA to download the full installer we have to remove the affected products first.
PC:
- Apply the following steps to the affected products: Fixing Software Update Installation Issues (Windows)
- Restart PC and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version now
Mac:
- Navigate to the following location: Macintosh HD > Library > Preferences >
- delete the following file of the affected product: com.native-instruments.product name.plist
- restart your computer and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version now
I hope this helps☺️
2
Answers
-
These are Kontakt 5 and it's associated Library.
Not sure why you would need these - but it is a bug (for some) within Native Access. If you do not need them - ignore them.
VP
0 -
I have kontakt 7 and 8 installed
So I should be fine then?
I was wondering why I can't find this "battery" app in native access though0 -
Yes - if you do not have any reason to reach way back to Kontakt 5 - just leave it alone.
It will only complicate things if you already have K7 and K8 installed.
VP
0 -
Hello LeoMajor, as Vocalpoint mentioned this is an issue with the Native Access. However, if this is needed, you can try to download them using the direct download link below:
K5.8.1:
Win: https://drive.google.com/file/d/1ImPfkgf18f-6GSRBosjpSug_Q6vvfttX/view?usp=drive_link
K5.8.1.1:
Mac: https://drive.google.com/file/d/1XVqyXYQDio2Yyej_PgWZcOadBbmil0ut/view?usp=drive_link
R5.9.4:
Win: https://drive.google.com/file/d/1d_p57TtzRrU3ED_ZwGIhKPiIUwhxgsnX/view?usp=drive_link
Mac: not supported on 10.15 and higher and not visible in NA on 10.15 and higher
For the Review Your Preferences issue:
In order to get NA to download the full installer we have to remove the affected products first.
PC:
- Apply the following steps to the affected products: Fixing Software Update Installation Issues (Windows)
- Restart PC and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version now
Mac:
- Navigate to the following location: Macintosh HD > Library > Preferences >
- delete the following file of the affected product: com.native-instruments.product name.plist
- restart your computer and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version now
I hope this helps☺️
2 -
If you’re facing a black screen https://blackscreen.onl/ along with the "Review Your Preferences" issue, start by removing the affected products. On PC, uninstall the products, restart your computer, open Native Access (NA), and reinstall them from the "Available" section. On Mac, go to
Macintosh HD > Library > Preferences, delete the.plistfile for the affected product, restart your Mac, and reinstall from NA. This should force NA to download and install the latest full version of the software.0
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