Only a few NI plugins showing up in Komplete Kontrol

soulTec
soulTec Member Posts: 3 Member
in Komplete Kontrol

I had to recently restore my iMac via Time Machine. And now I have discovered that only some plugins are available in KK.

I have reinstalled KK, I have trashed the preferences etc. Rescanned plugins a number other times and still all I have is Massive, Battery and Monark.

Some screenshots also attached. This is very frustrating and have googling but all suggestions are about trashing prefs etc.

One other thing is ScanApp3 keeps quitting while scanning. I have added it to the full disk control and can't get that to stop doing that.

Any thoughts?

Screenshot 2024-11-17 at 10.48.43.png
Screenshot 2024-11-17 at 10.48.25.png
Screenshot 2024-11-17 at 10.48.43.png
Screenshot 2024-11-17 at 10.48.25.png
Screenshot 2024-11-17 at 10.48.18.png

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod

    @soulTec Well, we don't recommend using Time Machine: My Native Instruments Product does not work after using Migration Assistant / Time Machine / Carbon Copy Cloner (Mac OS)

    Make sure to give all NI's applications full disk access:

    Reinstalling would be step 1, then it might be necessary to reset Komplete Kontrol's database (and possibly all NI's plug-ins databases):

    Reinitialize the Application Database

    1. Note: The User Library folder is hidden on macOS. See this article for instructions to access this hidden system location.
    2. Search through the Native Instruments folder at this location to find the folder of the NI product that is problematic.
    3. Delete only the folder for the NI product that is problematic.

  • soulTec
    soulTec Member Posts: 3 Member

    Ive reinstalled, trashed the folders none of that makes any difference. Stupid setup if you can't restore your backup!

  • soulTec
    soulTec Member Posts: 3 Member

    I realise it’s the way time machine works. It’s just frustrating. I’ve moved 2 macs via Time Machine in the past with no issue. Although it does seem like only KK is affected. I’m trying a reinstall if all the NI stuff to see if that helps

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    https://community.native-instruments.com/discussion/comment/192161#Comment_192161

    I understand that it's frustrating. Maybe try to first trash the database files first, it might be a faster solution, as the applications will have to create a new database file next time they're opened.

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