Licence for Maschine Mikro MK2

Michael Suerbier
Michael Suerbier Member Posts: 6 Newcomer
edited November 2024 in Maschine

Hello everyone,

  1. Why do I end up here when I try to contact support? Are there no more tickets? As a buyer of the Ultimate Collection version you somehow expect more
  2. I have now bought a used MM MK2. If the previous owner doesn't respond, how do I get a new ID?
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  • LXNDR_BE
    LXNDR_BE Member Posts: 116 Advisor
    edited November 2024

    1. Support is available via the chat if you go to Support in the menu above. You have probably scrolled down to the link “To the community” and have therefore also landed in the community. Under “Orders & Account” and then “Account Support” (scroll down here) you will find the chat window. 1.1 Special treatment for Ultimate buyers is not yet known to me, so unfortunately I can't help you any further.
    2. Take a photo of the back of the micro of the serial number, send it to NI and ask for the license to be transferred as the

    Translated with DeepL.com (free version)

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,882 admin
    Answer ✓

    Hey @Michael Suerbier @LXNDR_BE Please note the forum is in English only, as mentioned in our Code of Conduct.

    Here's a direct link to our registration support/chat:  https://bit.ly/n1acc

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