Change from S2 Pro 3 to S4 Pro 4

Mikee2000 · 2024-11-12T07:40:33+00:00

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Mikee2000

Hi, I have two questions.

I want to sell my Kontrol S2 and get a used S4. I understand, that I have to provide a Transfer ID for the S2 buyer and need a Transfer ID for used S4. Without a Transfer ID I cannot activate the used S4, right? What if I bought an S4 and won't receive a Transfer ID for any reason?
With the S2 I use Traktor Pro 3. What is the suggested procedure to connect my installation with the S4 und update to Pro 4 (the used S4 is sold with Pro 4).

Thank you very much!

Mike

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mykejb

On the first question, yes you'll provide the transfer ID. According to this article the buyer will get the software and you'll also retain a copy - https://support.native-instruments.com/hc/en-us/articles/210288845-Buying-or-Selling-a-Native-Instruments-Product-Second-Hand. I'd suggest contacting any seller to check that they'll provide the Transfer ID.

I'm not sure if you'd get a TP3 or TP4 licence with a used S4, you'd need an official comment on that which @Jeremy_NI can probably help with.

Jeremy_NI

For these cases always better to check with my colleagues here: https://bit.ly/n1acc

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mykejb

I'm not sure if you'd get a TP3 or TP4 licence with a used S4, you'd need an official comment on that which @Jeremy_NI can probably help with.

Mikee2000

Thanks a Lot! I understand, that I'll keep my software version which I bought with the hardware (TP3). The S4 seller told me, that the S4 is going to be sold with TP4. That means to me, I will receive TP4 after connecting the S4 to my account via Transfer ID.

Sorry but I want to make Sure, that I do not spend to much money and have to buy an update to TP4 on top.

Thank for the quick support again!

Mike

Jeremy_NI

For these cases always better to check with my colleagues here: https://bit.ly/n1acc

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