What version of Maschine should I get If I purchase the Maschine MK3 now?

engels1920 Member Posts: 24 Member

November 2024 edited November 2024 in Maschine

I recently purchased the Maschine MK3, and it appears that the version included is 2.18.4. Shouldn't I be receiving the latest version (3.0)? Could you please guide me on how to update it to the most current version?

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Comments

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  PK The DJ Member Posts: 2,758 Expert

  November 2024

  When exactly is "recently"?

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  engels1920 Member Posts: 24 Member

  November 2024

  https://community.native-instruments.com/discussion/comment/189821#Comment_189821

  My Bad. Yesterday I received it, It was purchased 3 days ago.

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  PK The DJ Member Posts: 2,758 Expert

  November 2024 edited November 2024

  Assuming it's not second hand, I'm sure if you contact support with the approprate evidence, they'll sort things out.

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  Clubber70 Member Posts: 13 Member

  November 2024

  I think if it‘s a brand new purchase and not a second hand purchase, you‘ll get version 3.0. There is 30 days grace period. Just contact the NI Support. They will help you out, for sure. They are very helpful

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