When do you plan to release updates for compatibility with Saquola 15?

Kamil NAGRNIA · 2024-11-03T17:49:04+00:00

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It is already 03.11.2024, which means that 1.5 months have passed since the release of the new version of Sequola 15.1 and still the new KOMPET 15 from Native Instruments is incompatible.

When do you plan to release an update for compatibility with Saquola 15?

The Native Instruments KOMPLETE 15 version was released a week after the premiere of the new APPLE 15 SEQUOLA system, why did you release new software that does not work with the new system?

Couldn't you delay the premiere for a few weeks and write an update for KOMPETE 15?

Millions of Native Instrument customers have already downloaded updates to the new system before you released KOMPETE 15, and as we know, it is not so easy to withdraw from updating the entire APPLE system to the previous version 14.

You think about your profits, it's a pity that you do not care about your customers who had to stop working due to the lack of support for the new version of the Saquola 15 software.
I see black screens on the KOMPLET and KONTAKT programs. When will there be support?

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Comments

Vocalpoint

Lots of users are already on Sequoia with no issues.

And since when does NI need to worry about what Apple is doing?

NI has already clearly stated (many times) they are testing Sequoia.

When testing is complete - check here:

macOS 15 Sequoia Compatibility Statement – Native Instruments

Kamil NAGRNIA

Do you know an approximate date? A week, two, or a month?

Vocalpoint

https://community.native-instruments.com/discussion/comment/187754#Comment_187754

I do not. The NI catalog is very large. Lots of work there.

But if history serves (and I were to guess) - I would think early 2025.

Kymeia

https://community.native-instruments.com/discussion/comment/187757#Comment_187757

It’s not really. When you look at it in terms of products it is but it is apps / plugins that need updating, things like sample libraries less so. If just Kontakt, Maschine and Komplete Kontrol were updated that in itself would enable a large chunk of their library catalogue to be compatible. Add on a few synths and fx, plus some hardware this is not that large a catalogue really. That doesn’t means it’s not going to take some work, of course it is, but I just don’t think it matters how many sample libraries they sell, as long as the sampler works so should the libraries.

Vocalpoint

As a Windows user - I do not have a skin in this game whatsoever but it’s already been about two months since Sequoia came out and not a single app has been listed as supported under this OS.

NI themselves have already stated in several threads around here that this is a large undertaking.

Speculation on what we think is big is pointless.

If this was easy - this would already be done.

DunedinDragon

I think the better question would be, why isn't Apple holding up their release until they've tested compatibility with the major applications that run on it? That's how it's always worked in the software industry traditionally for the benefit of the user base. Apple just wants to play by their own rules rather than being a responsible citizen of the software development community.

maniacintosh81

https://community.native-instruments.com/discussion/37965/when-do-you-plan-to-release-updates-for-compatibility-with-saquola-15

Why Komplete 15 came without Sequoia support from day one is simple to answer: Because macOS 15 was just a week old at this point. Native Instruments couldn't test their products with macOS 15 before its release. And testing the whole catalog isn't finished with opening every product and look if it starts. In best any product should work flawlessly with all functions on any Mac with macOS 15. On still supported Intel Macs as on Apple Silicon machines. On the latter ones natively and with Rosetta at best. And if you finde some issues during testing you have to trace the source of that issue and fix it. And retest the fixed version - and this time not only on macOS 15 but also on other supported versions of macOS, because a fix can break compatibility with other versions. This takes time. And all NI products need to work with some kind of additional hardware and/or third party software (like your DAW) too.

With Apples decision to release new major versions of macOS every single year and sometimes making some changes in the last minute, NI (and other vendors) have no chance to test compatibility of their products before Apple releases the final version. Could NI be quicker: Of course. Steinberg and Bitwig already support Sequoia according to their system requirements.

In the other hand: That NI doesn't officially supports macOS 15 (yet) doesn't mean that nothing works on macOS 15. As stated in this community and also this thread for many it is working just fine. There were much more problematic upgrades in the last years for audio software.

In general it is bad advice to update a productive system you are relying on on day one of a new release. Especially if you earn your money with it. And especially if the vendor of the software you rely on open communicates: macOS 15 Sequoia isn't supported yet. But even if NI had communicated support from day 1, I wouldn't upgrade immediately on my productive systems, before some testing on another machine. Until next friday (when Apple delivers the first M4 Macs) there is no Mac that won't still run with Sonoma just fine.

Kymeia

https://community.native-instruments.com/discussion/comment/187772#Comment_187772

It's not speculation, it's apps and plugins that need updating for compatibility, not sample/preset libraries and expansions. NI have a large portfolio of the latter, but most of those products load in Kontakt, Komplete Kontrol, Maschine and Reaktor. Just updating those 4 would cover much of NI's 'extensive portfolio'. Even if just Kontakt was updated to be compatible (that's if it isn't already - it may be) then pretty much all the libraries for it should also work.

Personally I don't have 'a skin' in this either as I always update when I know it is safe to do so, I don't update just because a shiny new OS version is out, imho that's just daft. But I think it is good to be clear about what sort of products need to be updated when an OS changes and what, as a rule, doesn't. As a rule software does, or at least may, content generally does not.

Vocalpoint

https://community.native-instruments.com/discussion/comment/187988#Comment_187988

Again - you are not employed at NI or have any insider knowledge whatsoever of what NI does to fully test these products.

So - you must be speculating.

Let's let Jeremy_NI and the rest of the NI reps speak to what is known about this vs what you think you know.

Kymeia

https://community.native-instruments.com/discussion/comment/187989#Comment_187989

I haven't said a single thing about testing processes, I'm simply pointing out that what needs updating when an OS changes is the plugin/app that loads the samples or presets, not the samples or presets themselves. It's pretty obvious really.

Kymeia

For example I am still using a few Kontakt libraries going back to Kontakt 1 and 2. They have been through over 20 years of OS changes (including me switching from Windows to Mac) but as long as Kontakt continues to be backwards compatible with older libraries they work, they do not need someone to test them for compatibility with a particular OS, you test Kontakt and if it isn't you update that. The libraries themselves have not been changed in decades.

Vocalpoint

https://community.native-instruments.com/discussion/comment/187990#Comment_187990

Duly noted. But via your recipe - you keep implying they only need to do “this” tiny thing to arrive at “that” finished thing.

Making it sound like this is a molehill rather than a mountain. As in - fast and easy.

Yet - if it was fast and easy - Sequoia testing would be completed and there would be no point to this thread.

But that has not occurred. And until NI says it’s complete - it’s not.

Who really cares what needs to be tested anyway or how?

The OP does not care about the how or the what. He cares about the when.

Matthew_NI

https://community.native-instruments.com/discussion/comment/187765#Comment_187765

The thing that takes time is testing the exponentially large number of variables given that all three of those, but particularly Maschine and Kontrol encounter, given their role as plug-in hosts within hosts.

An OS can break many things for many products, and we often spend weeks to months back channeling with developers of affected plug-ins to make them aware of, or resolve issues prior to declaring official compatibility, as there are so many dependencies liable to change, each of which can affect any number of combinations of things used together.

I'm optimistic that Sequoia is less disruptive than some past OS updates - we're working on it.

Tom Collins

I've been reckless and updated, so far no real problems, i use KK and Maschine mostly.

Kymeia

https://community.native-instruments.com/discussion/comment/188010#Comment_188010

No again you are putting words in my mouth, I did not say or imply it was fast or easy, or just a small undertaking, just that it if anything needs updating it is the software that runs on the OS, not so much the content the software loads.

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