Maschine plus registration

Jayatlanta404 · 2024-09-10T04:13:30+00:00

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I purchased a used Maschine plus from guitar center and I tried to register it to my account and it says that this serial number is already registered to another account. I sent a email to customer support including the receipt of purchase and a photo of the hardware serial and I haven’t received a response yet. What can I do?

Here is my ticket number

4375304

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Accepted answers

Jeremy_NI

In similar cases please get in touch with our registration support here: https://bit.ly/n1acc

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ozon

It can take a couple of days to get an answer. When did you submit your request?

Eldar

I have a similar situation, I bought a used Maschine plus, decided to reset all settings to set up everything from scratch for myself, and says that he is already registered, how can I reset the previous user?

ozon

Contact NI Support,

Jeremy_NI

In similar cases please get in touch with our registration support here: https://bit.ly/n1acc

doug_canada

Procut arrived Friday Morning and Support says I wont get help to use this new device till Monday.

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