I have payd a traktor version but dont work with my controller

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Freaksound
Freaksound Member Posts: 9 Newcomer
in Traktor Software & Hardware

Hello,

I wanted to switch back to traktor 2. I have bought Traktor 2 a long time ago for 100 euros. At that time everything worked only now the version has changed and I have no more settings and no controller is recognized (Pioneer DDJ-SB2, Pioneer DDj-800)

I have to spend another 150 euros now and buy Traktor 4, because I don't want that. I have already bought the original version of Traktor 2.

It would be great if someone could help me.

Best Answer

  • maniacintosh81
    maniacintosh81 Member Posts: 940 Expert
    Answer ✓

    Hello @Freaksound ,

    unfortunately NI doesn't state compatibility of legacy products with Windows as clearly as they do for macOS. But as Traktor Pro 2 wasn't a current product at the release of Windows 11 I understand the support article in that way that Traktor Pro 2 isn't compatible with Windows 11.

    https://support.native-instruments.com/hc/en-us/articles/360000618297-Compatibility-of-Native-Instruments-Products-on-Windows

    As your Traktor Pro 2 licence isn't compatible with Windows 11 Native Access doesn't offer an Traktor Pro 2 for installation. Traktor DJ 2 is a different product that doesn't work with third party controllers at all. You have selected your DDJ-800 as audio interface there.

    To use your controllers with Traktor on Windows 11 you need at least Traktor Pro 3. As Traktor Pro 3 is EOL since July you cannot buy it anymore. Therefore you need Traktor Pro 4 which is a paid upgrade. As you have a Traktor Pro 2 licence you are eligible to an upgrade pricing of 104€ in stead of 149€.

    Another option would be to downgrade your computer to Windows 10 as this is compatible with Traktor Pro 2.

Answers

  • Freaksound
    Freaksound Member Posts: 9 Newcomer

    …I want at least my old tractor version back where I could adjust everything. This one I sit on is completely without settings…

    That the controller not workt is very bad.

    In my version I don't even have the possibility to load a mapping into it

  • Freaksound
    Freaksound Member Posts: 9 Newcomer
    Screenshot 2024-09-06 214218.png

    I can't even load a track into it

  • red_nick
    red_nick Member Posts: 337 Pro

    Traktor DJ 2 isn't Traktor Pro 2.

    You probably need to enable legacy products in Native Access so you can see Traktor Pro 2

  • Heisenberg
    Heisenberg Member Posts: 397 Pro

    If your Mac OS version is too new the old Traktor version will not work, in which case you will need to get a current Traktor version or downgrade your operating system.

  • Freaksound
    Freaksound Member Posts: 9 Newcomer
    Screenshot 2024-09-06 222502.png

    This can i use with my payt traktor

  • Freaksound
    Freaksound Member Posts: 9 Newcomer

    Only Traktor 2.4.1 and i can do nothing… the controller dont works and with mouse to. i habve no option for anything

  • Freaksound
    Freaksound Member Posts: 9 Newcomer
    Screenshot 2024-09-06 222946.png

    I can I can choose my controller but nothing works not even with mouse load a song so completely useless despite the 100 euros in 2015 or so

  • Freaksound
    Freaksound Member Posts: 9 Newcomer

    I have windows 11 pro

  • Freaksound
    Freaksound Member Posts: 9 Newcomer

    I want ne normal version of Traktor 2 back but how. it must work. This version is diffrent to the version A few years ago

  • Freaksound
    Freaksound Member Posts: 9 Newcomer

    Can you buy the Traktor Pro 2 version somewhere, I'll find something about it again. I have update to Traktor 4 for 75 euros and buy completely 150 euros more I can not choose very bad that the old tractor version that ran great with my DDJ-SB2 is no longer available. I tried downgrading but can't be installed. I tried to use an old tractor 2 but my serial number has letters and numbers and when activating it I can't enter letters in a version I like, so it's now 150 euros extra. I thought I could use everything completely with my version for 99 euros at the time. I think it's really bad that I'm sitting here now with this version and should continue to spend money, even though the software was running at the time

  • maniacintosh81
    maniacintosh81 Member Posts: 940 Expert
    Answer ✓

    Hello @Freaksound ,

    unfortunately NI doesn't state compatibility of legacy products with Windows as clearly as they do for macOS. But as Traktor Pro 2 wasn't a current product at the release of Windows 11 I understand the support article in that way that Traktor Pro 2 isn't compatible with Windows 11.

    https://support.native-instruments.com/hc/en-us/articles/360000618297-Compatibility-of-Native-Instruments-Products-on-Windows

    As your Traktor Pro 2 licence isn't compatible with Windows 11 Native Access doesn't offer an Traktor Pro 2 for installation. Traktor DJ 2 is a different product that doesn't work with third party controllers at all. You have selected your DDJ-800 as audio interface there.

    To use your controllers with Traktor on Windows 11 you need at least Traktor Pro 3. As Traktor Pro 3 is EOL since July you cannot buy it anymore. Therefore you need Traktor Pro 4 which is a paid upgrade. As you have a Traktor Pro 2 licence you are eligible to an upgrade pricing of 104€ in stead of 149€.

    Another option would be to downgrade your computer to Windows 10 as this is compatible with Traktor Pro 2.

  • red_nick
    red_nick Member Posts: 337 Pro
    https://community.native-instruments.com/discussion/comment/176406#Comment_176406

    Like I said, enable show discontinued products in Native Access' settings.

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