I’m having trouble downloading native instruments

LoganN475
LoganN475 Member Posts: 1 Newcomer
edited October 2024 in Native Access

I’m having trouble downloading native instruments

Best Answer

  • Mert_NI
    Mert_NI Customer Care Posts: 927 mod
    Answer ✓
    https://community.native-instruments.com/discussion/35270/i-m-having-trouble-downloading-native-instruments

    Hello LoganN475,

    We need further information from you to make the troubleshooting and help you in a best way. For that, can you Please provide a detailed description of your issue and include info on the following aspects:

    • What exactly happened?
    • What were you doing when this happened?
    • If an error message appears, what is the exact wording (providing screenshots will be so helpful for us)?
    • Also please list the troubleshooting steps you have already taken.

    If you can kindly provide us these informations, especially the error message that you get and a screenshot, these would be super helpful for us to understand the issue and why this happened and solve it for you as soon as possible.

    Thank you in advance.

    We are waiting your answer to go further with this case☺️

Answers

  • BIF
    BIF Member Posts: 1,206 Guru

    There's no information here. Nobody can help you unless you tell us more.

    What have you tried?

    Are you getting an error? What is the exact text of the message?

    What OS and version are you using?

    What version of Native Access are you using?

    What product did you buy?

    What kind of internet connection are you using?

    The less information you give us, the slower this will go and the longer it will take to help you.

  • Mert_NI
    Mert_NI Customer Care Posts: 927 mod
    Answer ✓
    https://community.native-instruments.com/discussion/35270/i-m-having-trouble-downloading-native-instruments

    Hello LoganN475,

    We need further information from you to make the troubleshooting and help you in a best way. For that, can you Please provide a detailed description of your issue and include info on the following aspects:

    • What exactly happened?
    • What were you doing when this happened?
    • If an error message appears, what is the exact wording (providing screenshots will be so helpful for us)?
    • Also please list the troubleshooting steps you have already taken.

    If you can kindly provide us these informations, especially the error message that you get and a screenshot, these would be super helpful for us to understand the issue and why this happened and solve it for you as soon as possible.

    Thank you in advance.

    We are waiting your answer to go further with this case☺️

This discussion has been closed.
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