Installation Failed: Invalid Location
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I just installed Native Access 3.13.0 and registered a Native ID on my M3 running OS 14.5. When I try to install the first software (Komplete Kontrol) I get the error shown
in the attached screenshot.
I'm new to NI and do not understand why there is an error!
Best Answer
-
Hello guys, here is the workaround that can help you further in this case, in case if the issue persists:
In order to get NA to download the full installer we have to remove the affected products first.PC:
- Apply the following steps to the affected products: Fixing Software Update Installation Issues (Windows)
- Restart PC and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version now
Mac:
- Navigate to the following location: Macintosh HD > Library > Preferences >
- delete the following file of the affected product: com.native-instruments.product name.plist
- restart your computer and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version
I hope this helps☺️
0
Answers
-
Also going through this. Waiting on a reply from a Support Tool Export response.
0 -
I was able to download and install from a location with stronger WIFI later, guess my work location is not the best :-)
0 -
Hello guys, here is the workaround that can help you further in this case, in case if the issue persists:
In order to get NA to download the full installer we have to remove the affected products first.PC:
- Apply the following steps to the affected products: Fixing Software Update Installation Issues (Windows)
- Restart PC and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version now
Mac:
- Navigate to the following location: Macintosh HD > Library > Preferences >
- delete the following file of the affected product: com.native-instruments.product name.plist
- restart your computer and open NA
- Install the product(s) from the available section
- NA should download and run the full installer of the latest available version
I hope this helps☺️
0
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