anyone else have trouble purchasing the 360 plus monthly option plan?

rayjayg
rayjayg Member Posts: 1 Newcomer
edited October 2024 in Other Software & Hardware

Every time the page loads it says "something went wrong". Its not my connection because ive also tried it on my phone and get the same message. For some reason the yearly option for every plan works and the monthly for the essential plan works. Hopefully Native Instruments still has care for they're customers, this is looking kind of sketchy to me.

Best Answer

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,985 admin
    Answer ✓

    I can confirm there was an issue with a display of the monthly option plan, but it should be fixed already. Let us know if you still have trouble loading the page.

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,882 admin

    @rayjayg Please get in touch with our support here: https://bit.ly/n1orders

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,985 admin
    Answer ✓

    I can confirm there was an issue with a display of the monthly option plan, but it should be fixed already. Let us know if you still have trouble loading the page.

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