Instalation directory change results in "instalation failed! Review your location preferences"?

Shaun311462
Shaun311462 Member Posts: 1 Newcomer
edited October 2024 in Native Access

Instalation directory change results in "instalation failed! Review your location preferences"? I My Mac only has 256g of storage so I would like to install my products to a M.2 drive. This drive is in my Hub. M.2 drive gives me no troublr reading and writing to but, when i change the directory path i'm reciving thest error!

"instalation failed! Review your location preferences

Any help would be greatly appreciated!

Best Answer

  • Mert_NI
    Mert_NI Customer Care Posts: 930 mod
    Answer ✓

    Hello Shaun311462,

    for the "instalation failed! Review your location preferences", you can try this workaround:

    In order to get NA to download the full installer we have to remove the affected products first.

    PC:

    1. Apply the following steps to the affected products: Fixing Software Update Installation Issues (Windows)
    2. Restart PC and open NA
    3. Install the product(s) from the available section
    4. NA should download and run the full installer of the latest available version now

    Mac:

    1. Navigate to the following location:  Macintosh HD > Library > Preferences >
    2. delete the following file of the affected product: com.native-instruments.product name.plist
    3. restart your computer and open NA
    4. Install the product(s) from the available section
    5. NA should download and run the full installer of the latest available version now

    If you are having issues changing installation locations, I would also kindly suggest to check these Knowledge Base Articles below:

    How to Change the Install Locations in Native Access

    I hope this helps, if you need anything else or the issue persists, please let me know☺️

Answers

  • Mert_NI
    Mert_NI Customer Care Posts: 930 mod
    Answer ✓

    Hello Shaun311462,

    for the "instalation failed! Review your location preferences", you can try this workaround:

    In order to get NA to download the full installer we have to remove the affected products first.

    PC:

    1. Apply the following steps to the affected products: Fixing Software Update Installation Issues (Windows)
    2. Restart PC and open NA
    3. Install the product(s) from the available section
    4. NA should download and run the full installer of the latest available version now

    Mac:

    1. Navigate to the following location:  Macintosh HD > Library > Preferences >
    2. delete the following file of the affected product: com.native-instruments.product name.plist
    3. restart your computer and open NA
    4. Install the product(s) from the available section
    5. NA should download and run the full installer of the latest available version now

    If you are having issues changing installation locations, I would also kindly suggest to check these Knowledge Base Articles below:

    How to Change the Install Locations in Native Access

    I hope this helps, if you need anything else or the issue persists, please let me know☺️

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