Formatted my external hard drive with 1tb worth of NI presets - now I'm unable to reinstall properly

Teodor.N · 2024-07-22T16:58:48+00:00

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This is a dual problem. I am working in Logic with a MacBook M2, Sonoma 14.5, primarily with Komplete Kontrol and Kontakt 7. Suddenly this message pops up: An Audio Unit plug-in reported a problem which might cause the system to become unstable. I'm now unable to use my NI DAWs in Logic. This is apparently a reoccurring problem among Mac-users, and no-one I've read of have figured out an actual way of sorting this out. Now, I think (the computational genius that I am) maybe I'll just format my external hard drive and start over. Well, surprise, it messed everything up. Native Access does not recognise the fresh hard drive - it thinks I still have all the files I originally had. So, can any of you help me out?

How can I completely restart Native Access?
How do I fix the error message from Logic?

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Accepted answers

victorp.sg

In Native Access, on the extreme right of each library item there is icon with 3 horizontal dots. Click on it to display a drop-down menu in which Reinstall is one of the options. (Unfortunately, you can only reinstall a library item at a time.)

Before you do that, ensure you set the File Management settings appropriately in Native Access > Preferences. Also, ensure your external storage is formatted at GUID-APFS format.

Search NI Support site for detailed information on the above before proceeding.

Alternatively, NI Support has a support article to manually remove your installed NI stuff so that Native Access has a clean slate to work on. Make sure to follow that instructions carefully.

PoorFellow

https://community.native-instruments.com/discussion/comment/167568#Comment_167568

You don't state disk format, but here are some links to help articles :

ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

How to Uninstall Native Instruments Software from a Mac Computer

Uninstalling NI Software from a Mac Computer (VIDEO)

How to Clean Uninstall Native Instrument Products under OS X.

Install : You should be able to click the three little dots right to the install options and there select Locate ,reference : Reinstalling a Komplete Bundle Without Re-Downloading Kontakt Libraries

Move :

Movinga Native Instruments Product to Another Location on Your Computer

Using the Repair / Relocate All Function in Native Access

All comments

Ojustaboo

I’m no expert and I use Studio One on a MacBook Pro with M1 Pro .

You could try moving Native Access and all your other NI stuff from your applications folder to the bin and downloading Native Access again then try reinstall everything.

Or:

I have a directory on my external drive called “Native Instruments” and another called “Downloads_Ext”

I’m not at my Mac now and can’t remember the exact name, but under Native Access settings, it shows you three locations

One for the Application directory (I don’t touch this).

One for the download directory which I change to my “Downloads_Ext”

And one for the content, I think it’s called content but if I’m remembering wrong, its something very obviously similar, I change this to “Native Instruments”

Presuming you also have the Content directory in Native Access set to somewhere on your external drive, maybe rename the directory to something different and obviously change Native Access to install the content to the new directory.

Hopefully by changing the folder name on your external drive (and in Native Access) it will stop Native Access thinking everything is installed.

Or:

If you have everything you need on the internal drive backed up, might be easier to reinstall Sonoma, but you will lose EVERYTHING on your Mac thats not backed up, and have to redownload and set everything up, including Logic

I use Studio One, only been a Mac user since May. Once, just after first installing, I got a similar message to you and if I remember correctly Kontakt quit, but zero problems since

victorp.sg

Before you do that, ensure you set the File Management settings appropriately in Native Access > Preferences. Also, ensure your external storage is formatted at GUID-APFS format.

Search NI Support site for detailed information on the above before proceeding.

Alternatively, NI Support has a support article to manually remove your installed NI stuff so that Native Access has a clean slate to work on. Make sure to follow that instructions carefully.

Teodor.N

https://community.native-instruments.com/discussion/comment/167448#Comment_167448

Is this the support article you were talking about? https://support.native-instruments.com/hc/en-us/articles/210291865-How-to-Uninstall-Native-Instruments-Software-from-a-Mac-Computer

PoorFellow

https://community.native-instruments.com/discussion/comment/167568#Comment_167568

You don't state disk format, but here are some links to help articles :

ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

How to Uninstall Native Instruments Software from a Mac Computer

Uninstalling NI Software from a Mac Computer (VIDEO)

How to Clean Uninstall Native Instrument Products under OS X.

Move :

Movinga Native Instruments Product to Another Location on Your Computer

Using the Repair / Relocate All Function in Native Access

Teodor.N

https://community.native-instruments.com/discussion/comment/167573#Comment_167573

Thank you! I have now successfully wiped Native Access, and can download my files again. I have formatted my external hard drive as APFS, as this was the only option. Now on to the pressing question of the Logic error message. I have given full disk access to Native Access, but now NTKDaemon is not showing up.

Kymeia

Re the other issue see if MIDI is set to MIDI 2 in Logic options, and if so set it to off

PoorFellow

https://community.native-instruments.com/discussion/comment/167593#Comment_167593

Now on to the pressing question of the Logic error message. I have given full disk access to Native Access, but now NTKDaemon is not showing up.

Sorry , if appearing 'dense' here , but if what you write is supposed to be connected then I don't follow. The NTKDaemon 'not showing up' if you have that as a problem then it appears as not having been correctly installed.

Trouble shooting articles for Native Access and NTKDaemon on Mac ere the below , also then I think that both on PC and Mac the NTKDaemon install files reside inside of (on of) the Native Access director(y)/(ies) on the hard drive if you need to try to install NTKDaemon separately :

Native Access Error: "Please grant permission to NTK Daemon to install dependencies"

Native Access Freezes on “Installing Dependencies“ at Start up

Native Access Error Message: "Installation Failed" (Mac)

victorp.sg

If you google “Logic Pro An Audio Unit plug-in reported a problem which might cause the system to become unstable”, you will see lots of posts on this matter with solutions. The gist of this message is that one of your AU plug-ins is most probably not compatible with the current version of your macOS / Logic Pro combination. Check with the various manufacturers of all your AU plug-ins for the latest version, and read some of the posts that Google came up with.

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