Upgrade request due to bad timing of my purchase day before Pro 4 release

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ChaYa LoVe
ChaYa LoVe Member Posts: 2 Newcomer
edited October 2024 in Traktor Software & Hardware

Hi there, I just bought Traktor S4 MK3 with Pro 3 software a day before the release of Pro 4 Software. Is it possible to get a complementary upgrade to Pro 4? I made my purchase for a new one using Amazon. I've registered my license today on 7/23/24 hoping it would be for Pro 4, but it is still the old Pro 3 version.

Thank you for your help.
ChaYa

Best Answer

  • maniacintosh81
    maniacintosh81 Member Posts: 946 Expert
    Answer ✓

    You‘ll have to contact NI support about you issue. They are the only ones who could hell you.

Answers

  • maniacintosh81
    maniacintosh81 Member Posts: 946 Expert
    Answer ✓

    You‘ll have to contact NI support about you issue. They are the only ones who could hell you.

  • ChaYa LoVe
    ChaYa LoVe Member Posts: 2 Newcomer

    Thank you, I was able to get support from them via email.

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