I purchased Kontakt 7. When I open the browser, I get the attached screenshot of the GUI/browser which looks like a "limited" version of Kontakt (see attached) and not the proper "full" version which should include the five icons on the left of the top bar. I have tried to resolve this through NI's webchat but the solution they provided did not work. Now they are no longer responding to me. I have tried to uninstall and reinstall Kontakt and it doesn't work. They have no phone number or contact address in the US. If I can't resolve this, I will have no option but to file a small claims action against them through their registered agent in Los Angeles. That is the absolute last thing I want to do, but I don't know of any other way to resolve this ——- unless some of you guys can suggest something. Thanks for any ideas you might come up with. Patrick