Traktor 4: Mac users are second class clients.

macsoft
macsoft Member Posts: 145 Helper
edited October 2024 in Traktor Software & Hardware

Just purchased my upgraded version of Traktor 4…

I have Traktor 3 running great for years on my macbook Air 2014.

now I just found out I can't install it!

I gotta upgrade my OS so I can update Native Access to install Traktor 4, that will only run on mac OS 12 and above.

I'm on Mac OS 10.14, and i'm a firm believer that you don't update a stable work computer until you really have too.

It turns out I CAN'T update my OS to the version to run Traktor 4!!!!! Apple won't Let me!!

Now please someone please explain to me why does the Traktor 4 windows version runs on a 2015 OS (sindows 10), and on a Mac it will only run on a 2022 OS version?!?!

Gotta buy a new computer just because Traktor can't make it compatible with a perfecly fine mac OS? so why do you do it on windows?

Double standards?!

Now I payed for an upgrade I cant use, unless I buy a new mac. This upgrade is way more expensive that it should have been, if Native would treat their Mac users with the same respect they treat their windows users…

Any help for not having to buy a new mac would be greatly appreciated.

thanks and sorry for the rank guys.

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Comments

  • maniacintosh81
    maniacintosh81 Member Posts: 860 Expert

    As you still own an Intel Mac you should be able to install Windows 10 on it. Another option would to install a newer macOS with the help of OCLP. But I will make no promises if this will work on your Mac and how good.

    Thank Apple for their progressive cut everything old approach. The diffence isn't age, the difference is official support by the vendor. Microsoft still supports Windows 10, while Apple dropped all support for macOS 11 and older versions with the release of macOS 14 Sonoma. As always Apple only fully supports the current version of macOS and still delivers limited support for the last two major releases of macOS. They do this for years now. They will drop support for macOS 12 in fall with the release of macOS 15 most likely. I am pretty sure that some version of Traktor Pro 4 (4.1.0, 4.2.0 no idea how quick NI ist with that releases) will drop support for macOS 12 then. That is one price for being a Mac user for more than a decade now.

  • ilove1981
    ilove1981 Member Posts: 164 Advisor

    Sorry, but you are wrong. You can install macOS 12 Monterey on an Early 2015 MacBook Air or Pro. I am in the same boat as you and I moaned for one evening, but got over it. I have two identical playout MacBook Pros that I have to replace but I have accepted that it is time to move on.

    You could use Open Core Legacy Patcher but would you want to run a version of macOS that Apple has not designed for your Mac when you're playing a gig? I wouldn't, even if everyone does say "it's fine".

    My only gripe here is that NI have not been very clear on the change in macOS requirement between TP3 and TP4. It is buried in the System Requirements on the main product page, but how many people will read this before they purchase an upgrade? I understand the reasons why NI have done this, but I suspect you won't be the only person who is caught out by this.

  • macsoft
    macsoft Member Posts: 145 Helper
    https://community.native-instruments.com/discussion/comment/165719#Comment_165719

    I'm on early 2014. I can install it…

  • macsoft
    macsoft Member Posts: 145 Helper

    This is not an Apple problem (but I admit, apple does that too).

    I've coded some apps for Mac in the past. You can compile for very far back versions of OS with the correct Xcode Tools version.

    This was just laziness on Native part, or complete disregard for its Mac clients.

  • maniacintosh81
    maniacintosh81 Member Posts: 860 Expert

    I am pretty sure Native Instruments won't use Xcode for its software. Especially as it is cross platform and has a pretty old code base they will something else. And even in Xcode these older compile targets only work if you don't use any new APIs or features. I don't expect that Native Instruments will make much use of newer features but if Traktor would compile for macOS 11 or even older versions NI would need to test every release with all this macOS releases. Intel and ARM64 versions. And why should NI make this effort if even Apple itself doesn't support these old releases anymore.

  • Vocalpoint
    Vocalpoint Member Posts: 3,716 Expert
    edited July 2024
    https://community.native-instruments.com/discussion/comment/165755#Comment_165755

    Well - then it must be laziness for all vendors of all DAWs and plugins.

    None of the major players support Mac OS 10 or 11 anymore - with more and more apps and plugins falling by the wayside daily.

    And why should they? If Apple says they are retired - they are retired.

    Why anyone would even use a retired OS is a mystery to me. And even more so - when a user is shocked to find out nothing current runs on it anymore.

    That said - if this is actually true:

    "I'm a firm believer that you don't update a stable work computer until you really have too.

    If you actually want to use TP4 - you do really have to.

    VP

  • Owner
    Owner Member Posts: 624 Guru
    edited July 2024
    https://community.native-instruments.com/discussion/comment/165745#Comment_165745

    As mentioned before from other users here, try OCLP. I just updated my old MBP from 2012 back to life with it. Everything works great so far. No Problems at all with TP4 (on macOS Monterey 12.7.5) and other Applications like Adobe CC, Audacity, Ableton Live, djay Pro, Serato and so on…

  • Owner
    Owner Member Posts: 624 Guru

    By the way, if it's not supported, it doesn't always mean "it won't work" like other use cases before in the NI universe.

  • macsoft
    macsoft Member Posts: 145 Helper
    https://community.native-instruments.com/discussion/comment/165817#Comment_165817

    you can't install it. period.

  • Owner
    Owner Member Posts: 624 Guru
    edited July 2024
    https://community.native-instruments.com/discussion/comment/166019#Comment_166019

    Back in the days there were a few workarounds to install older software if i remember correctly. But maybe it depends on the OS, or you're right and im wrong. (Eventually i confusing it and it worked only with drivers and hardware, not apps… will check it later to confirm).

  • PK The DJ
    PK The DJ Member Posts: 2,592 Expert

    how many people will read this before they purchase an upgrade?

    It's entirely up to the purchaser to ensure that the product is suitable before paying. If that means reading the system requirements then they need to spend a few moments reading.

    Also there is a free trial version available. Don't want to read? Download the trial version.

  • Maciej Repetowski
    Maciej Repetowski Member Posts: 712 Guru

    This MacBook Air is 10 years old. Macs are not PCs, hardware upgrade is necessary every 5 years or so, to stay in the loop with compatibility, I’m afraid.

  • ilove1981
    ilove1981 Member Posts: 164 Advisor

    We will see how many people pay for an upgrade then come here to find out they cannot run TP4 on their 2012/3/4 MacBooks. Please don't think I'm bitter about it: I'm really not. I found out two months ago - not today - so I really don't have an issue with it. It may sound like "I did not bother to even look at all." but that's not true in my case, sorry. For others it may be the case and it's a mistake that will cost them money.

    For the record, I love TP4 and I'm fully behind NI developing the app by making these decisions.

  • Owner
    Owner Member Posts: 624 Guru
    edited July 2024

    How many will fall for it? To put it pragmatically: As many as can't read... Or are too lazy to find out beforehand. My sympathy for them will be limited…

    By the way, to encourage a few people here not to give up on old devices completely: I had the same experience with my hardware. I didn't update my macOS for years because I didn't want to give up on my X1 MK1. The fact that the MK2 and now the MK3 versions don't offer the option of firing 8 cue points on one layer really annoys me and is, in my opinion, a huge design fail.

    Then I found a solution with USB 2 MIDI on Github, which a tinkerer made available to people like us (many thanks again to this brilliant person)!

    Now Traktor 4 has literally inspired me to finally take the step and completely upgrade to Monterey. I did this with OCLP 1.5 (Open Core Legacy Patcher) on my 2012 MBP and I can assure you all that there are no problems with it. Everything runs fine and like a clockwork.

    So if you are not willing to give up old hardware, you can find common solutions with a little effort. Instead of lamenting that 10-year-old hardware is no longer supported, usually because the market leaders make these decisions and the smaller developers are left behind.

    Small side note: What makes me suspicious about the discussion is the fact that none of this new, long-awaited feature like stems can be used with a 10-year-old MacBook Pro by the competition. You can forget about firing up stems in Serato or djay Pro with a 2015 MBP without the laptop starting to smoke and your waveform stutters. And at least it would probably not be possible to load the latest versions onto Mojave, so what? Why all Traktor users are always moaning in this direction, as if someone from NI was cheating them, is a mystery to me…

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