Spitfire Installation Serial Number Issue
Hey there…
I installed my Spitfire Libraries (via Spitfire Audio app) on a new computer, but the serial numbers are rejected by Native Access. My Spitfire account shows my order history and serial numbers. My Native Instrument account does not. I have only used one login for both. Solution?
Best Answer
-
@Jeremy_NI - All sorted, thanks. It was totally my fault: I had several libraries mistakenly tied to an email address that no longer exists. 🙄
0
Answers
-
Followed the following support article from Spitfire Audio?
1 -
Yeah, I tried that. Some more info:
- My Native Instruments online account does not have Spitfire libraries listed.
- My Spitfire online account shows my Spitfire libraries, order history, and serial numbers.
- I have been running Spitfire Libraries on my desktop computer for a few years using Spitfire Audio, Native Access, and Kotakt 6/7.
- The Spitfire Audio app installs libraries on my new laptop, but NA rejects the serial numbers. - I’ve only used one login to register for NA and Spitfire.
0 -
@Johnnyrandom Sorry for being late to the party. Still need some help? I see that you successfully registered some Spitfire products on the 8th of July so I assume you sorted it out. If not drop a line here and we'll try to help.
0 -
@Jeremy_NI - All sorted, thanks. It was totally my fault: I had several libraries mistakenly tied to an email address that no longer exists. 🙄
0
Categories
- All Categories
- 18 Welcome
- 1.7K Hangout
- 67 NI News
- 896 Tech Talks
- 4.6K Native Access
- 17.8K Komplete
- 2.2K Komplete General
- 4.8K Komplete Kontrol
- 6.3K Kontakt
- 1.1K Reaktor
- 407 Battery 4
- 917 Guitar Rig & FX
- 465 Massive X & Synths
- 1.5K Other Software & Hardware
- 6.4K Maschine
- 8.2K Traktor
- 8.2K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators