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Gravity_sounds
Gravity_sounds Member Posts: 1 Newcomer
edited October 2024 in Traktor Software & Hardware

I bought a second-hand Traktor Kontrol S2 and need to re-register it.

The previous owner lost the paperwork and e-mail access so I don't have a serial for using Traktor. I'm also very certain it is not stolen.

I'm hoping some kind person from the Support team can help me out.

TIA

Best Answer

  • maniacintosh81
    maniacintosh81 Member Posts: 931 Expert
    Answer ✓

    Native Instruments site → Support → Purchase & Account → Account Support → (scroll down) Contact Support → Contact NI Support

    1 Do you need help with the activation or installation of a product? This question is required.* → No

    2 Is your question about License Transfers / 2nd hand purchases?This question is required.* → Yes

    3 We have collected all info around 2nd hand purchases in this overview. Please click below to find out more: This question is required.* → That doesn't help.

    4 OK. Are you a buyer or seller?This question is required.* → Buyer

    5 Have you received a License Transfer Token?This question is required.* → No

    6 Have you bought it from a shop (Guitar Center, Sweetwater, Thomann, etc.) or from a private person (Ebay, Facebook, etc.)?This question is required.* → Choose whatever is true… The next steps should be more or less self-explanatory

    Good luck

Answers

  • maniacintosh81
    maniacintosh81 Member Posts: 931 Expert
    Answer ✓

    Native Instruments site → Support → Purchase & Account → Account Support → (scroll down) Contact Support → Contact NI Support

    1 Do you need help with the activation or installation of a product? This question is required.* → No

    2 Is your question about License Transfers / 2nd hand purchases?This question is required.* → Yes

    3 We have collected all info around 2nd hand purchases in this overview. Please click below to find out more: This question is required.* → That doesn't help.

    4 OK. Are you a buyer or seller?This question is required.* → Buyer

    5 Have you received a License Transfer Token?This question is required.* → No

    6 Have you bought it from a shop (Guitar Center, Sweetwater, Thomann, etc.) or from a private person (Ebay, Facebook, etc.)?This question is required.* → Choose whatever is true… The next steps should be more or less self-explanatory

    Good luck

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