How to remove Batttery 4 from Komplete Kontrol?

Pulsarstar · 2024-06-26T12:18:26+00:00

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Pulsarstar

Hi! I have uninstalled Battery 4, deleted all files, including the Service Center .xml file.

Yet Battery 4 still shows up on Komplete Kontrol. Anyone?

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Jeremy_NI

https://community.native-instruments.com/discussion/comment/161922#Comment_161922

Well, that means some Battery files are still there somewhere. Please double check this list: How to Uninstall Native Instruments Software from a Mac Computer Especially the user library (that's hidden)?

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Jeremy_NI

Have you rescanned the product library and the plugins in the prefernces of Komplete Kontrol in standalone?

If that doesn't work, then try resetting the database: Reinitialize the KOMPLETE KONTROL Database

Reinitialize the KOMPLETE KONTROL Database

Go to the following location on your computer:
Macintosh HD > Users > *Your User Name* > Library > Application Support > Native Instruments
Note: The User Library folder is hidden. See this article for instructions to access hidden macOS folders.
Search through the Native Instruments folder at this location to find the KOMPLETE KONTROL folder.
Note: Deleting other NI product folders could result in unexpected behavior with other applications.

Pulsarstar

Hi Jeremy, thank you for the quick reply. I rescanned the product library and the plugins in the preferences of Komplete Kontrol.

Initialized the database by deleting the Komplete Kontrol folder in Library/users/applicationsupport and also in hidden library. When the database is built back, Battery will unfortunetely show up again.

Jeremy_NI

https://community.native-instruments.com/discussion/comment/161922#Comment_161922

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