I have Traktor s4 Mk1 running Traktor Pro 2. I recently set up my console after not using it for a while and I have had a lot of trouble routing the audio signal and getting any signal through the headphones.
I have a Komplete Audio 6 Soundcard, pc and Rane 57SL that I use with Traktor.
The way I had it set up was Traktor connected to the PC via USB so that the software can talk to the console.
I had the audio out RCA from Traktor to the Rane 57SL AUX input so I could listen to the master through my QSCs plugged into the Rane.
I have updated the drivers and d/l the latest updates from the NI Native Access console.
I have tested multiple sets of headphones.
I can get a signal to the Komplete Audio 6 soundcard and, using/assigning the ASIO driver in Traktor, I can hear a very faint bleed through in the headphones but I can't get the monitor option to route proper audio to the headphones no matter which way I configure the output routing setup. The overall master level seems quite low but really, without being able to use the headphones on the Traktor console it's not much use to anyone!
I tried NI Support and to be honest it's been three weeks back and forth and the guy I have speaking to Asked me for screenshots (I sent them one the first message) and now just suggested I try pressing the Cue button! Pretty much a waste of time!
Is there a simple way I can just setup Traktor to test if the headphone jack is busted, or whether it's a driver issue, a firmware/software update issue, or a PEBCAK issue?
I have 100% had this setup working in the past even with my limited technical knowledge. How hard can it be??